Rodney Qualls
Lewisville
Summary
Results-driven Credit and Collections Manager with extensive experience managing a $100 million portfolio. Successfully implemented credit policies that enhanced cash flow and reduced bad debt, while leading and developing high-performing teams to achieve strategic collection goals.
Overview
32
32
years of professional experience
Work History
Sr Credit Collection Manager
Bando USA
03.2007 - Current
- Managed $100 million portfolio for credit review, collections strategy, and account risk management.
- Implemented credit and collection guidelines to enhance consistency and mitigate risk exposure.
- Established collection goals and tailored payment terms for high-risk accounts to optimize recovery.
- Supervise, coach, and develop a team of 8 staff members to strengthen performance and accountability.
- Review financial statements for new applications and support credit insurance decisions.
- Prepared bad debt accounts for collection activity while supporting month-end close and monthly KPI reporting.
Credit Manager
Snap-on Credit
01.2005 - 03.2007
- Managed a $60 million portfolio and led a team of 11 direct reports.
- Evaluated staff productivity and monitored portfolio performance to project gains and losses, supporting data-driven decision-making.
- Designed and implemented credit and collection policies that improved cash flow and reduced delinquency.
- Researched customer credit risk and negotiated revised credit terms for high-risk accounts, increasing recovery rates.
- Designed and implemented credit and collection policies that improved cash flow and decreased delinquency rates.
Credit Collection Manager
Eder Flag
08.2003 - 01.2005
- Directed accounts receivable, credit, and collections operations, managing team of 9 to optimize recovery processes.
- Directed accounts receivable, credit, and collections operations, managing team of 9 to enhance recovery outcomes.
- Managed accounts recommended for legal action to protect company interests and recover outstanding debts effectively.
- Tracked funding goals and collaborated on credit analysis to improve decision-making and risk assessment processes.
Credit Collection Manager
Car Now Acceptance Company
04.2001 - 08.2003
- Managed $50 million portfolio and led 18 team members to meet collection objectives.
- Increased profit by 40% and reduced bad debt by 50%.
- Developed and executed underwriting guidelines and collection goals to drive team performance.
- Prepared and authorized accounts for legal action, ensuring adherence to legal standards.
Branch Manager
National Cash Advance
02.2000 - 04.2001
- Led daily branch operations, supervising team of 5 to enhance service delivery.
- Approved new loans, coordinating collection efforts on past-due accounts to support financial health.
- Reduced bad debt by 20% through stronger follow-up and account management.
Collection Supervisor
Professional Account Management
02.1997 - 02.2000
- Led collections team of 18, achieving targeted goals across commercial, medical, and government sectors.
- Implemented dialer system, boosting profitability by 18%.
- Conducted goal reviews and developed collection policies, improving overall performance metrics.
Manager
Color Tyme
06.1994 - 01.1997
- Managed 5 direct reports, overseeing sales, deliveries, credit review, and collections to drive operational efficiency.
- Developed credit and collection policies that streamlined branch operations and improved workflow.
- Authorized charge-offs and reviewed credit applications while implementing collection software to enhance tracking and management.
Education
Bachelor of Arts - Finance
Jackson State University
Skills
- Credit & Collections Management
- Billing & Collections
- Accounts Receivable
- Credit Risk Analysis
- Credit Dispute Resolution
- Financial Statement Review
- Portfolio Management
- Account Reconciliation
- Cash Flow Improvement
- KPI Reporting
- Process Improvement
- Invoicing
- SAP
- Oracle Financials
- Great Plains
- HighRadius
- Team Leadership
- Customer Relationship Management
- Account Management Tools
Affiliations
NACM
Professional Highlights
- Manage a $100 million portfolio while overseeing credit review, collections strategy, and account risk management at Bando USA.
- Reduced losses by 60% at Eder Flag through stronger oversight of high-risk accounts and improved collection practices.
- Increased profit by 40% and reduced bad debt by 50% at Car Now Acceptance Company.
- Reduced bad debt by 20% at National Cash Advance through stronger follow-up and portfolio management.
- Implemented a dialer system at Professional Account Management that increased profits by 18%.
Timeline
Sr Credit Collection Manager
Bando USA
03.2007 - Current
Credit Manager
Snap-on Credit
01.2005 - 03.2007
Credit Collection Manager
Eder Flag
08.2003 - 01.2005
Credit Collection Manager
Car Now Acceptance Company
04.2001 - 08.2003
Branch Manager
National Cash Advance
02.2000 - 04.2001
Collection Supervisor
Professional Account Management
02.1997 - 02.2000
Manager
Color Tyme
06.1994 - 01.1997
Bachelor of Arts - Finance
Jackson State University