Rodney Ramnarine
Katy,TX
Summary
Results-driven Operations Team Lead offering top-level skills in customer service, conflict management and safety oversight. Excellent decision-making talents with self-motivated and hardworking nature.
Overview
27
27
years of professional experience
Work History
Operations Team Leader
Katy Independent School District
08.2021 - Current
- Maintained team compliance with company standards, safety practices and regulatory and environmental requirements.
- Kept team activities in compliance with safety, regulatory and environmental guidelines.
- Helped set and manage objectives for quality, productivity and compliance.
- Managed high workload with consistent record of achieving deadlines and production targets.
- Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments.
- Adhered to applicable guidelines and requirements, and assisted team in doing same.
- Contributed to interviewing process and made new hire recommendations.
- Produced detailed reports outlining performance against benchmarks.
- Motivated and trained employees to maximize team productivity.
District Manager
Baker Hughes Inc
11.2016 - 06.2021
- Supervised 4 locations to enforce high-quality standards of operation.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Built positive and productive relationships with store and field leadership.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Generated financial and operational reports to assist management with business strategy.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Established territory boundaries and distribution routes to maximize service quality.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Built relationships with customers and community to establish long-term business growth.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Managed accounts to retain existing relationships and grow share of business.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
Senior Production Chemist
Royal Dutch Shell Oil And Gas Co
02.2010 - 09.2016
- Conducted research on currently manufactured products to evaluate and improve quality for Bonga, Bonga NW and Bonga SW ( Corrosion Mitigation, Paraffin, H2S (Treatment and Resirvoir Souring Mitigation), Fluid Separation.
- Assisted research and development department with analysis and experimentation on Water Quality substances to enhance Fluid Separation and Corrosion Mitigation products.
- Adhered to safety policies, procedures and protocols for operational efficiency.
- Devised formulas, processes and methods to solve technical problems and improve Fluid Separation products with emphasis on overboard water treatment .
- Devised formulas, processes and methods to solve technical problems and improve Corrosion Mitigation and Down Hole Fluid Separation and products.
- Collaborated with cross-site and cross-functional teams in research and development, EH&S, product marketing and manufacturing engineering to establish framework for successful development programs and align objectives across teams.
- Coordinated and performed analytical tests to comply with established standards and specifications.
- Maintained organized, safe and efficient laboratory environment to minimize accidents and prevent cross contamination.
- Performed technical laboratory functions in compliance with regulatory agencies and safety requirements.
- Contributed to team discussions and new project initiatives to advance progress and optimize profitability- Bonga SW Project.
- Developed laboratory testing programs and data analysis while adhering to SOPs, ECOs, batch records and work instructions.
- Traveled to Offshore Locations to prepare and analyze environmental samples, provide treatment and monitoring programs.
Field Manager
Baker Hughes Inc
07.2007 - 02.2010
- Performed quality control inspections on phases of field operations.
- Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
- Developed and implemented processes and strategies to achieve operational goals.
- Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed detailed plans based on broad guidance and direction.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed Chemical Treatment Programs to meet and exceed customer expectations.
Technical Account Manager
Baker Hughes Inc- Assigned To BP
06.1996 - 07.2007
- Developed and executed solutions to customer needs and drivers through hands-on engagement.
- Built long-term trusted partner relationships to manage stakeholder expectations and meet revenue growth goals.
- Engaged in tool and process improvements to streamline customer success activities and services.
- Participated in product innovation by identifying and representing customer needs and presenting new product capabilities.
Education
Bachelor of Arts - Business Administration
Angulia Ruskin University
Saint Augustine - Trinidad And Tobago 06.2007
Bachelor of Science - Natural Gas Engineering
San Fernando Technical Institute
San Fernando - Trinidad And Tobago 07.2006
Bachelor of Science - Chemistry/Analytical Chemistry
University of West Indies
Saint Augustine, Trinidad And Tobago 07.1996
Skills
- Design of Chemical Treatment and Monitoring Program
- Working With Cross functional Teams to deliver Goals
- Project Planning
- Staff Training
- Program Optimization
- Progress Monitoring
- Policy Enforcement
- Key Performance Indicators (KPIs)
- Inventory Coordination
- Quality Assurance
- Operational Efficiency and Safety
Timeline
Operations Team Leader
Katy Independent School District
08.2021 - Current
District Manager
Baker Hughes Inc
11.2016 - 06.2021
Senior Production Chemist
Royal Dutch Shell Oil And Gas Co
02.2010 - 09.2016
Field Manager
Baker Hughes Inc
07.2007 - 02.2010
Technical Account Manager
Baker Hughes Inc- Assigned To BP
06.1996 - 07.2007
Bachelor of Arts - Business Administration
Angulia Ruskin University
Bachelor of Science - Natural Gas Engineering
San Fernando Technical Institute
Bachelor of Science - Chemistry/Analytical Chemistry
University of West Indies
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