Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rodney Reynolds

Glenpool,OK

Summary

Dynamic professional with extensive experience in business operations, sales, and development, A proven track record in customer service and strategic marketing, enhancing client satisfaction and retention. Proficient in budget management and mechanical repair, driving operational efficiency and fostering strong client relationships.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Lawn Care Business Owner

Self-employeed
03.2022 - Current
  • Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
  • Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Optimized routes and schedules for efficient completion of jobs within designated timeframes while reducing fuel costs associated with transportation between sites.
  • Expanded clientele by effectively marketing the business through various channels such as social media, local advertising, and word-of-mouth referrals.
  • Increased client retention through consistent communication and timely follow-ups on service inquiries.
  • Managed financial aspects of the business, including invoicing, budgeting, and expense tracking to ensure profitability.

Sales Agent

Go Health Insurance
04.2021 - 04.2023
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Licensed in 24 states
  • Collaborating with top health care providers

Lead Custodian Manager

Ogden School District
06.2020 - 05.2021
  • Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
  • Maintained compliance with industry regulations through thorough knowledge of OSHA guidelines and adherence to company policies.
  • Enhanced cleanliness and sanitation by implementing efficient cleaning techniques and protocols.
  • Implemented a structured training program for new hires, providing necessary support and guidance to ensure their success in the custodial team.
  • Boosted overall facility appearance by maintaining high standards for cleanliness in all areas, including restrooms, offices, and common spaces.
  • Led, oversaw and trained team to perform routine custodial duties and basic maintenance and repair.
  • Approved time and payroll for custodians
  • Navigating and using the allowed budget for supplies and employees

RV Technician

Ray City RV
01.2019 - 05.2020
  • Installed newly purchased equipment in recreational vehicles.
  • Increased workshop efficiency by streamlining processes and implementing best practices in RV servicing.
  • Diagnosed and repaired electrical wiring, water heaters, and roof work, installed air conditioners, and problems in recreational vehicles.
  • Pre delivery inspections
  • Delivered thorough post-repair testing to confirm all systems were functioning as expected before returning the RV to the customer.
  • Improved customer satisfaction by providing timely and efficient RV repairs and maintenance services.
  • Collaborated with service advisors to ensure accurate communication of repair needs, resulting in higher customer satisfaction.
  • Managed inventory of parts and supplies, ensuring optimal stock levels for uninterrupted service operations.

Ranch Manager

Martin Farms
03.1993 - 04.2019
  • Performed repairs and preventive maintenance on equipment and property for 2500 row crop acres and approximately 250 cow/calf pairs.
  • Herded livestock using ranch ATVs.
  • Maintained ranch records and documentation.
  • Completed structural inspections to determine maintenance requirements and organize repairs.
  • Maintained comprehensive records of livestock health, breeding, and sales transactions for accurate reporting.
  • Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
  • Collaborated with veterinarians to implement a preventative care program for all livestock on the ranch.
  • Coordinated logistics for transportation of livestock/grain to auctions or processing facilities ensuring timely delivery without undue stress on animals.
  • Established strong relationships with suppliers to ensure consistent access to high-quality feed, equipment, and other resources needed for successful ranch operations.

Education

Fort Scott High School
Fort Scott, KS
05-1989

Skills

  • Proficient in computer applications
  • Strategic business development
  • Mechanical repair proficiency
  • Extensive background in sales
  • Team management
  • Basic financial recordkeeping
  • Budget management
  • Digital marketing strategy
  • Marketing strategy development
  • Lawn care proficiency
  • Customer service expertise
  • Effective decision-making
  • Project planning and prioritization

Certification

  • Licensed Senior Benefits Consultant II
  • Licensed Real Estate Agent (1997)
  • Licensed Commercial Sprayer Applicator

Timeline

Lawn Care Business Owner

Self-employeed
03.2022 - Current

Sales Agent

Go Health Insurance
04.2021 - 04.2023

Lead Custodian Manager

Ogden School District
06.2020 - 05.2021

RV Technician

Ray City RV
01.2019 - 05.2020

Ranch Manager

Martin Farms
03.1993 - 04.2019

Fort Scott High School

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