Dedicated professional with strong work ethic, bringing extensive experience in overseeing production processes, ensuring quality standards, and optimizing workflow efficiency. Skilled at managing teams, coordinating schedules, and implementing process improvements to achieve minimal errors and timely completion of tasks. Highly organized and methodical, consistently striving to maintain order and deliver results in fast-paced production environments
Overview
17
17
years of professional experience
Work History
Lead Support Supervisor
CTDI - Communications Test Design
01.2025 - 11.2025
Supervised a team of 30+ workers in the production process by providing guidance and feedback.
Managed time, manpower and cost records to support production results.
Monitored employee attendance records and enforced company policies regarding punctuality and absenteeism.
Maintained accurate records of raw materials used in the manufacturing process, as well as finished goods produced.
Led weekly meetings with production staff to discuss objectives and performance metrics.
Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
Made the RSL OR RCL for UPS, FedEX, CPU Carriers needing to be scheduled
Daily use of Microsoft Office, Teams, Excel, Word, Spreadsheet.
Receiving of loading and unloading dock trailers according to standard process.
Help Create the SOP or Work instructions basic on constant update/changes.
Has Forklift and reach truck, Swing Truck experience
Coordinated the planning and execution of production orders, ensuring on-time delivery.
Developed and maintained detailed documentation of production processes and activities
Conferred with other supervisors and shift leaders to coordinate operations and activities between departments.
Delivered written reports of issues, problems and observations to senior leadership.
Coordinated with quality assurance staff to inspect products for adherence to established standards.
Performed daily inspections of equipment and machinery to identify potential problems or malfunctions.
Evaluated employee performance, providing feedback and coaching as needed.
Supervised daily operations, ensuring adherence to safety protocols and efficiency standards.
Trained and mentored team members on operational procedures and best practices.
Warehouse Supervisor
Pacific Best Inc
09.2020 - 12.2024
One of the major accomplishments that I've been a part of is with helping to relocate from one warehouse to another. Requiring the transfer of over 80,000 plus inventory parts with in a 6 days span. This was a Huge project that required the over site of last minute issues needing to be solved quickly or changed temporarily to maneuver the work flow.
Having to manage temporary helpers, time cards, trailer Unloading efficiently with very little space.
As well as still doing our best to maintain customer relations with getting priory inventory shipped out when possible to locate in a timely manner.
Manage and oversee dispatch operations to ensure timely deliveries
Coordinate with drivers and other departments to ensure efficient routes
Monitor and optimize logistics processes and workflows
Ensure compliance with transportation regulations and company policies
Handle any issues or emergencies that arise during dispatch operations
Maintain and update records related to dispatch and delivery activities
Analyze data to assess performance and suggest improvements
Implement safety measures and protocols for transport operations
Handle making labels for UPS & FedEx orders for daily pick ups.
Making the end of day reports of productivity to send the higher ups daily.
Handling I/A (inventory Adjust) & processing.
Train and supervise dispatch staff to enhance team performance
Supervised, scheduled, and trained staff to drive safe and efficient operation of warehouse and delivery functions.
Managed inventory control processes, optimizing stock levels and reducing discrepancies.
Supervised shipping and receiving, distribution and workplace safety.
Supervised shipping and handling operations.
Lead Line Cook
Logans Roadhouse Grill
04.2016 - 08.2020
Supervised kitchen operations, ensuring timely meal preparation and adherence to quality standards.
Trained and mentored junior cooks, enhancing team performance and culinary skills.
Coordinated inventory management, minimizing waste and optimizing ingredient usage.
Developed and implemented menu items, focusing on seasonal ingredients and customer preferences.
Managed inventory and ordered food and supplies to maintain adequate stock.
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Maintained smooth and timely operations in preparation and delivery of meals.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Followed health, safety and sanitation guidelines while preparing and serving food.
Kept kitchen clean and organized by performing daily maintenance tasks.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Managed time effectively, prioritizing tasks to ensure prompt meal service during peak hours.
Efficiently rotated through various stations within the kitchen, demonstrating adaptability and strong proficiency at each position.
Shift Manager
Taco Bueno
08.2008 - 02.2013
Supervised shift operations to ensure adherence to safety and quality standards.
Trained and mentored team members on operational procedures and customer service excellence.
Streamlined inventory management processes to optimize stock levels and reduce waste.
Implemented scheduling strategies to enhance workforce efficiency and meet demand fluctuations.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Supervised employees and oversaw quality compliance with company standards for food and services.
Tracked receipts, employee hours, and inventory movements.
Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Coordinated daily tasks among staff to align with operational goals and customer expectations.