Versatile professional with experience in healthcare, banking, and customer service. Skilled in patient care, medication administration, cash handling, and delivering exceptional customer support. Strong communicator and team player, known for adaptability, problem-solving, and maintaining confidentiality in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Teller Personal banker
Bremer Bank
Minneapolis, Minnesota
07.2019 - 07.2025
Processed over 100 transactions daily, ensuring high accuracy and efficiency.
Assisted customers with account management, transactions, and inquiries.
Handled cash and performed financial transactions accurately.
Resolved customer issues efficiently while maintaining a professional demeanor.
Collaborated with team members to improve workflow and service delivery.
Applied problem-solving skills to handle complex customer situations.
CNA
Riverview Hospital
Crookston, Minnesota
02.2018 - 03.2019
Provided direct patient care, including hygiene, bathing, and mobility support.
Administered medications and assisted patients with adherence to care plans.
Advocated for patient needs and provided emotional support to patients and families.
Maintained confidentiality and followed HIPAA guidelines.
Collaborated with care teams to ensure efficient and compassionate patient care.
Direct Support Professional
REM Northstar
Crookston, Minnesota
05.2016 - 07.2017
Provided direct care to individuals with developmental disabilities, promoting independence and personal growth.
Supported daily living activities such as meal preparation, hygiene routines, and medication administration.
Monitored individual behaviors and documented observations, reporting changes or concerns to supervisors.
Maintained accurate documentation of client progress and incidents as required.
Fostered a positive environment that encouraged clients' autonomy in daily tasks.
Retail Associate
Holster/Abercrombie & Fitch,
Fort Worth, Texas
06.2013 - 12.2014
Delivered exceptional customer service by promptly addressing concerns and resolving issues.
Maintained store organization through effective merchandise arrangement and cleanliness oversight.
Operated point-of-sale systems for accurate transaction processing and cash handling.
Collaborated with team members to efficiently manage inventory and restock shelves.
Trained new staff on store policies, procedures, and customer service strategies.
Executed visual merchandising standards to enhance product displays and attract customers.
Processed customer payments using cash register, ensuring accuracy in transactions.
Facilitated customer product selection and inquiries in a fast-paced retail setting.
Education
Some College (No Degree) - Bachelor of Health Science
UNIVERSITY OF MINNESOTA
CROOKSTON, MN
Skills
Direct Patient Care & Support
Medication Administration
Patient Hygiene & Mobility Assistance
Patient Advocacy & Emotional Support
HIPAA Compliance & Confidentiality
Clinical Judgment & Organization
Cash Handling & Transaction Processing
Customer Service & Communication
Time Management & Multitasking
Problem Solving & Conflict Resolution
Team Collaboration & Coordination
Flexibility & Adaptability
Affiliations
Volunteer, Team Leadership Program — Fort Worth, TX | 2012–2015
Supported youth with disabilities in developing confidence, leadership, and post-secondary readiness Fostered inclusion by facilitating collaboration between teens with and without disabilities Coordinated social events and community service initiatives for diverse student groups Mentored peers and younger students, reinforcing leadership and communication skills
Accomplishments
Achieved All-American status through elite competitive performance. Selected for First Team All-Conference recognition. Honored with Second Team All-Conference selection. Named to All-Decade Team for long-term impact and consistent performance. Served as Team Captain (2017–2019), demonstrating leadership and on-field excellence. Participated in NFL Pro Day to showcase athletic performance at professional level.
Timeline
Teller Personal banker
Bremer Bank
07.2019 - 07.2025
CNA
Riverview Hospital
02.2018 - 03.2019
Direct Support Professional
REM Northstar
05.2016 - 07.2017
Retail Associate
Holster/Abercrombie & Fitch,
06.2013 - 12.2014
Some College (No Degree) - Bachelor of Health Science