Rodney Story
Indianapolis,IN
Summary
Telecommunications technician with troubleshooting and technical repair expertise. Team player who is flexible, reliable and adaptable to dynamic environments.
Overview
26
26
years of professional experience
Work History
IT Infrastructure Specialist
Wabash National
Lafayette, IN
08.2022 - Current
- Implemented network security protocols to safeguard critical infrastructure.
- Managed system upgrades and installations, ensuring minimal downtime.
- Analyzed performance metrics to optimize server functionality and reliability.
- Developed disaster recovery plans to enhance operational resilience.
Installation Supervisor
Wired Communications
Indianapolis, IN
09.2012 - 08.2022
- Delivered on-site IT and AV technical support for 8 staff.
- Inspected equipment for proper performance and correct communication.
- Ensured proper installation of cables, operating systems and software.
- Termination, testing, labeling and certification of cabling.
- Conducted and documented complex diagnostic and operational tests.
- Participate in 24x7 on call support
- Supervised installation projects, ensuring adherence to safety protocols and quality standards.
- Coordinated logistics for material procurement, optimizing workflow efficiency and resource allocation.
- Mentored junior technicians, enhancing skill development and fostering a collaborative team environment.
- Scheduled timelines of operations and work teams.
- Reduced installation errors by conducting thorough site assessments prior to beginning projects.
Field Technician II, Service Installer
AT&T
Indianapolis, IN
04.2009 - 09.2012
- Installed cable support systems and prepared workstation outlets.
- Fed cables through access holes, roof spaces and cavity walls.
- Positioned and terminated cables, wires and strapping.
- Repaired malfunctioning system components.
- Ran cables and connected receivers.
- Programmed and troubleshot devices following installations.
Data Service Technician
Roeing Corporation
Lafayette, IN
04.2000 - 08.2008
- Identified and corrected performance issues.
- Ensured proper installation of cables, operating systems and software.
- Anticipated and analyzed common connectivity workflow problems.
- Continuously applied quality-improvement methodologies to improve work processes.
- Installed IP, network equipment and facilities.
- Identified and solved technical issues with a variety of diagnostic tools.
Education
High School Diploma - undefined
North Central High School
Indianapolis, IN1988
Skills
- Experienced with fiber fusion
- Proficient use of Cat5e,Cat6
- Knowledgeable in structured cabling and associated technologies
- Fast learner
- Telecommunications equipment
- Telecommunications repair
- Technical skills and knowledge of the telecommunications industry including hands-in practical experience
Certification
Bicsi fiber installer 2
Bicsi Tech 350
Timeline
IT Infrastructure Specialist
Wabash National
08.2022 - Current
Installation Supervisor
Wired Communications
09.2012 - 08.2022
Field Technician II, Service Installer
AT&T
04.2009 - 09.2012
Data Service Technician
Roeing Corporation
04.2000 - 08.2008
High School Diploma - undefined
North Central High School