Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rodney Taylor

Bowie,MD

Summary

Motivated architecture master's student with a strong foundation in design principles and proficiency in software like Revit, Adobe suite, and AutoCad. Seeking a role in an architect firm to apply academic excellence and contribute innovative, sustainable solutions to impactful projects.

Overview

4
4
years of professional experience

Work History

Architectural Intern

DBB Workshop
Columbia, MD
06.2024 - 06.2024
  • Collaborated with project teams to develop design solutions for various building types and scales.
  • Assisted in creating detailed architectural drawings, including plans, sections, and elevations using Revit.
  • Conducted site visits to gather measurements, assess site conditions, and ensure project alignment with design specifications.
  • Improved client satisfaction by effectively communicating design ideas through sketches, diagrams, and 3D models.

Health Insurance Representative

Aetna Medicare
Remote
08.2021 - 05.2024
  • Assisted clients in navigating the Medicare system, including researching and comparing plan options, assisting with enrollment and disenrollment, and resolving billing and claims issues.
  • Achieved high levels of customer satisfaction through prompt resolution of escalated issues by collaborating with relevant departments effectively.
  • Accomplished thorough research on complex cases, ensuring accurate information was provided to policyholders and healthcare providers.

Customer Service Specialist

ASM Research
Remote
03.2020 - 01.2021
  • Meet or exceed monthly customer service performance metrics, such as call quality, response time, and customer satisfaction ratings.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

Master Of Architecture -

Morgan State University
Baltimore, MD
12.2024

Bachelor Of Science - Architecture

Morgan State University
Baltimore, MD
12.2022

Skills

  • Revit
  • AutoCAD
  • Adobe Suite (InDesign, Illustrator, Photoshop)
  • Microsoft Office (Word, Powerpoint, Excel)
  • Sketchup
  • Hand Drafting
  • Rhino
  • ArcGIS
  • BIM & 3D Modeling

Timeline

Architectural Intern

DBB Workshop
06.2024 - 06.2024

Health Insurance Representative

Aetna Medicare
08.2021 - 05.2024

Customer Service Specialist

ASM Research
03.2020 - 01.2021

Master Of Architecture -

Morgan State University

Bachelor Of Science - Architecture

Morgan State University
Rodney Taylor