Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rodney Taylor

Bogart,GA

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

25
25
years of professional experience

Work History

Owner/Operator Flatbed TowTruck Driver

Copart
Loganville, GA
10.2013 - 09.2024
  • Owned and operated flatbed tow truck.
  • Picked up insurance total loss vehicles.
  • Hauled private towes.
  • Inspected vehicle for mechanical items and safety issues, and performed preventative maintenance.
  • Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
  • Communicated with customers regarding delivery times and location details.
  • Loaded vehicles securely using appropriate tools such as straps or blocks to ensure safe transportation.
  • Performed basic troubleshooting on mechanical components when necessary.
  • Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
  • Provided customer service by responding to inquiries in person or via telephone and email.
  • Completed daily pre-trip inspection checklists vehicle.
  • Utilized GPS systems for navigation purposes throughout trips.
  • Consistently monitored traffic conditions and adjusted routes accordingly.
  • Developed positive relationships with customers by providing excellent customer service.
  • Retained valid proof of insurance and registration in vehicles.
  • Implemented cost control measures to reduce expenses and increase profitability.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Recorded expenses and maintained receipts.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Obtained signatures needed to complete and process paperwork.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Processed shipment documents neatly and efficiently for each load.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Followed regular schedule of pickups for individual customers and groups.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.

Forklift Operator

Auburn Drywall
Auburn, GA
04.2006 - 10.2013
  • Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Inspected loads prior to lifting to determine weight distribution and stability.
  • Ensured safety procedures were followed when operating forklifts.
  • Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
  • Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Kept record of daily activities such as number of items moved or handled throughout the day.
  • Collaborated with team members on various tasks related to storage and transport operations.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Adhered strictly to company policies concerning operation of material handling equipment.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Maintained current forklift training and certification as required by company policies.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Inspected lifts before use to prevent damage to goods.
  • Transported material to correct locations and documented inventory changes.
  • Checked shipments for damaged or incorrect items.
  • Tied and secured loads to prevent shifting or damage to items.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Maintained yard appearance, keeping ground clean and clear.
  • Operated forklifts to transport materials between loading, processing, and storage areas.
  • Collaborated with team members to streamline warehouse operations and increase productivity.
  • Relocated goods from dock area to appropriate storage locations.
  • Estimated weights, heights, and centers of balance to make precise placements.
  • Noted and recorded receipt of materials on drivers' paperwork.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Supported sales team members to drive growth and development.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Collected deposits or payments and arranged for billing.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.

Flatbed / Box Truck Driver , Forklift Operater

Wheelers Building Supplies
Winder, GA
09.1999 - 04.2006
  • Checked for accuracy of delivery paperwork, ensuring all items were accounted for.
  • Ensured the safe transport of goods from one place to another using box truck.
  • Maintained cleanliness of cab and cargo area of box truck.
  • Followed established routes and time schedules for deliveries according to customer requirements.
  • Communicated with dispatchers regarding any changes in route or schedule due to traffic or weather conditions.
  • Inspected trucks before and after trips, including checking fluid levels, tire pressure, brakes, lights.
  • Provided excellent customer service while delivering products safely and efficiently.
  • Adhered to all applicable laws, rules, regulations and standards set forth by local government agencies.
  • Assisted customers with loading, unloading packages onto, off box truck as needed.
  • Delivered freight promptly to specified locations in a timely manner.
  • Maintained records of deliveries made including signatures from recipients upon delivery.
  • Verified contents of inventory loads against shipping papers prior to departure from origin point.
  • Utilized GPS navigation system when necessary for efficient routing purposes.
  • Picked up products from warehouse or distribution center, verified content and delivered to businesses or households as schedule indicated.
  • Leveraged forklift, hand truck or dolly to load and unload product for stock or delivery.
  • Communicated with dispatch and customers enthusiastically, focusing on client satisfaction.
  • Presented clean, professional appearance to promote positive company image.
  • Maintained clean driving record by following safety protocols and strictly adhering to traffic laws.
  • Completed deliveries by requested times.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Kept accurate logs of all deliveries and trips.
  • Processed shipment documents neatly and efficiently for each load.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.

Education

High School Diploma -

Norcross High School
Norcross, GA
04-1986

Skills

  • Labor Relations
  • Regulatory Compliance
  • KPI Management
  • Administrative Oversight
  • Business Management
  • Budget Administration
  • Contract Management
  • Verbal and written communication
  • Customer Relations

Timeline

Owner/Operator Flatbed TowTruck Driver

Copart
10.2013 - 09.2024

Forklift Operator

Auburn Drywall
04.2006 - 10.2013

Flatbed / Box Truck Driver , Forklift Operater

Wheelers Building Supplies
09.1999 - 04.2006

High School Diploma -

Norcross High School

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Rodney Taylor