Rodney Thaggard

• 2001-2005- Standard Coffee Service Route Sales Representative (Primo Brands)
• Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
• Maintained positive relationships with customers using good communication and follow-through abilities.
• Boosted revenues by upselling and cross-selling products to new and established customers.
• Collaborated with customers to identify needs and provided catered solutions
• Maximized sales through effective territory management and strategic route planning.
• Displayed products properly at customer sites and according to company specifications and policies.
• Immediately addressed problems with customers to promote speedy resolution.
• Developed and implemented promotional strategies to boost sales and customer loyalty.
• Expanded client base by consistently seeking out new opportunities for sales growth.
• Provided excellent customer service, leading to high levels of customer retention and loyalty.
• Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
• Maintained accurate inventory records, ensuring sufficient product availability for customers.
• Established strong relationships with clients, resulting in increased repeat business and referrals.
• Optimized delivery schedules to minimize travel time while maintaining a high level of customer service.
• Represented wide range of products and brands.
• Responsible for $50,000-$75,000 of product.
• 2006-2011-My area included the southeast U.S.
• How sale related products
• Trained new Route Sales Representatives, sharing best practices for success in the role.
• Trained them to build positive customer relations
• Instructed them on the quantity of product to carry for day

to day operations

• How to manage inventory of product

• 2011-2025
• Returned to route sales Representative

• 1998-2001-Mellow Buttercup Ice Cream-Route Sales Representative
• Selling and delivering ice cream products
• I managed sales built strong relation with customers.
• Made their delivery was timely and accurate
• Identify customer needs with products or equipment

• 1986-1998-Westpoint Stevens
• I was assigned to the warehouse using a high lift order picker and straddle truck to pick product to sorted and shipped after being packed
• 1994-1996-Team Lead
• i was assigned to oversee a 12 person pack crew.
• Ensured product was properly pack and sealed to be sent loading dock for shipment customer

• 1996-1998-Assistant Supervisor
• I later took the responsibility of over seeing a crew of 23.
• i was in charge of insuring the product was placed in the pre-assigned location.
• Ensured the sortation system was maintained in good working order
• 1982-1986 U.S. Air Force-Honorably Discharged
• My Job was aircraft armament systems specialist
• 1982-1984-Stationed at Spangdahelm Air Base Germany
• 1984-1986-Stationed at K.I. Sawyer Air Force Base Michigan
• My duties I was responsible for were load munitions,maintenance,and repair of aircraft weapons systems. This included guns,missles and other ordinance.
• Delivery of weapons from aircraft by testing,inspecting and maintaining the release,launch and monitoring systems.
• Duties included loading and unloading munitions,trouble shooting and repair
• Inspection and evaluation of systems
• Adhering to safety protocol
• Documentation and record keeping
• Driving specialized vehicle and using various testing equipment
• Adhering to security protocal