Summary
Overview
Work History
Skills
Timeline
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Rodney Trinidad

Olympia,WA

Summary

Highly organized and dependable prospective employee with the ability to effectively manage multiple priorities while maintaining a positive attitude. Demonstrates willingness to take on additional responsibilities to meet team goals. A self-motivated collaborator and team player who excels at problem-solving and delivering exceptional customer service. Known for excellent communication skills, honesty, and trustworthiness.

Overview

27
27
years of professional experience

Work History

Finance Manager

Olympia Nissan
10.2023 - 04.2024
  • Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
  • Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
  • Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
  • Assisted customers with completing loan applications and other paperwork.
  • Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.

Finance Manager

Five Star Automotive Group
03.2020 - 10.2023
  • Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
  • Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
  • Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
  • Assisted customers with completing loan applications and other paperwork.
  • Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.

Inventory Manager

Titus-Will Automotive Group
02.2018 - 03.2020
  • Responsible for the work flow of inventory process
  • Reconditioning and preparation for retail
  • Meeting company specifications for sales team.

Sales Consultant

Toyota of Olympia
02.2012 - 03.2018
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Answered telephone and email inquiries from potential customers.
  • Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Sales Associate

Titus-Will Chevrolet
02.2005 - 01.2012
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Answered telephone and email inquiries from potential customers.
  • Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Sales Representative

Saturn of Olympia
03.2002 - 01.2005
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Answered telephone and email inquiries from potential customers.
  • Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Service Advisor

Triple J Enterprises
03.1997 - 11.2001
  • Customer Service; Estimator; Help vehicle owner with recommended repairs and manufacturer services
  • Process Warranty claims
  • Dispatch repair orders
  • Set appointments and cashier.

Skills

  • Microsoft office (10 years)
  • Social Media Management (10 years)
  • Vauto/Provision (5 years)
  • Team Building (10 years)
  • Team Leader (5 years)
  • Craigslist; OfferUp Marketing (8 years)
  • Rapport Leadership International (3 years)
  • Phones (10 years)
  • Organizational Skills (10 years)
  • People Management (10 years)
  • Teamwork (10 years)
  • Event Planning
  • CRM Software (10 years)
  • Business Development
  • Sales Management
  • Time management
  • Typing
  • Phone etiquette
  • Data entry
  • Service writing
  • Dealership experience
  • Loan processing
  • Management
  • Leadership
  • Organizational skills
  • B2B sales
  • Outside sales

Timeline

Finance Manager

Olympia Nissan
10.2023 - 04.2024

Finance Manager

Five Star Automotive Group
03.2020 - 10.2023

Inventory Manager

Titus-Will Automotive Group
02.2018 - 03.2020

Sales Consultant

Toyota of Olympia
02.2012 - 03.2018

Sales Associate

Titus-Will Chevrolet
02.2005 - 01.2012

Sales Representative

Saturn of Olympia
03.2002 - 01.2005

Service Advisor

Triple J Enterprises
03.1997 - 11.2001

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Rodney Trinidad