RODNEY D. HOGGARD
Orlando,FL
Summary
Seeking to obtain employment where my extensive managerial, and customer service experience, excellent oral communication, critical thinking and computer skills would be utilized to its fullest degree. Possessing organizational skills, time management, detail oriented, hardworking determination, dependability, and a strong desire to learn, advance and succeed.
Overview
12
12
years of professional experience
Work History
Non-Emergency Medical Driver
Oasis
06.2020 - Current
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
- Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
- Assisted handicapped customers to safely complete transfers between van and facility.
- Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
- Effectively communicated with dispatch to schedule transport progression and receive new orders.
- Achieved daily preparation for vehicle inspections prior to travel.
Delivery Driver
Addair Insurance Agency
09.2019 - 04.2020
- Delivered packages van amd or truck
- Provided excellent customer service, answered any customer question, documented and handled customer complaints.
Paratransit Operator
Owl Transportation, Access Lynx
02.2019 - 10.2019
- Performed door to door service for clients with disabilities according to scheduled manifest
- Accurately collected and reconciled cash fares.
Paratransit Operator
MV Transportation, Access Lynx
08.2017 - 02.2019
- Operated a vehicle adapted for people with disabilities
- Drove on assigned and special routes, picked up and discharged passengers at designated locations according to schedule.
Service Technician
AAA
05.2015 - 07.2017
- Was responsible for assisting all members with their needs; towing of cars, changing tires, batteries, unlocking cars as well as troubleshooting to solve member’s vehicle needs.
Order Selector
United Stationers
02.2012 - 02.2015
- Examined shipment contents and compared with records such as manifests, invoices, to verify orders
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock
- Determined shipping methods, routes, or rates for materials to be shipped
- Packed, sealed, labeled, or affixed postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
Shuttle Driver
Fast Park and Relax
10.2011 - 08.2013
- Complied with traffic regulations to operate vehicles in a safe and courteous manner
- Reported any bus malfunctions that may need repairs, Maintained knowledge of first-aid procedures
- Prepared and submitted reports that may include the number of passengers or trips, hours worked, mileage, fuel consumption, or fares received.
Education
George Wythe High school
Richmond, VASkills
- Possessing more than seven years of experience management of 20 employees
- Excellent customer service skills
- P&L Management
- Shrink Reduction/Loss Control
- Team Building/Training/Supervision
- Safe Vehicle Operations
- Schedule Maintenance
- Team Goals
- Patient Privacy
- Trip Documentation
Timeline
Non-Emergency Medical Driver
Oasis
06.2020 - Current
Delivery Driver
Addair Insurance Agency
09.2019 - 04.2020
Paratransit Operator
Owl Transportation, Access Lynx
02.2019 - 10.2019
Paratransit Operator
MV Transportation, Access Lynx
08.2017 - 02.2019
Service Technician
AAA
05.2015 - 07.2017
Order Selector
United Stationers
02.2012 - 02.2015
Shuttle Driver
Fast Park and Relax
10.2011 - 08.2013
George Wythe High school