Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rodney "Rod" Hudson

Maysville,NC

Summary

Dynamic operations manager with a proven track record at Thoroughbred Motors, enhancing team performance and optimizing resource allocation. Skilled in inventory management and staff training, I foster positive workplace culture and drive exceptional customer service, ensuring satisfaction and loyalty. Committed to achieving operational excellence and developing high-performing teams.

Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.

Overview

11
11
years of professional experience

Work History

Owner/Operator

United Investments Auto Sales
03.2014 - 10.2017
  • Managed daily operations to ensure seamless service delivery and customer satisfaction.
  • Developed inventory management systems to optimize stock levels and minimize waste.
  • Implemented training programs for staff to enhance skills and improve service quality.
  • Enhanced customer engagement through effective communication and personalized service approaches.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Resolved customer inquiries and complaints, fostering positive relationships and loyalty.

Gemeral Manager

Thoroughbred Motors
03.2007 - 03.2014
  • Oversaw daily operations, ensuring efficiency and compliance with company policies.
  • Developed and implemented strategies to enhance team performance and productivity.
  • Managed budgets, optimizing resource allocation to improve operational outcomes.
  • Fostered a positive workplace culture, enhancing employee engagement and retention.
  • Established partnerships with vendors, negotiating contracts for cost-effective solutions.
  • Led training programs for staff development, improving skillsets and operational effectiveness.

Education

Human Services

Fresno City College
Fresno, CA
06-2005

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Staff training and development
  • Sales negotiation
  • Personnel management
  • Operations oversight
  • Inventory management

Timeline

Owner/Operator

United Investments Auto Sales
03.2014 - 10.2017

Gemeral Manager

Thoroughbred Motors
03.2007 - 03.2014

Human Services

Fresno City College

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Rodney "Rod" Hudson