Rodolfo Batiz
Frank Donio Inc
Imperial Beach,CA
1
Language
9
years of professional experience
Dynamic logistics and sales coordinator with proven expertise at Frank Donio Inc. in optimizing shipment processes and enhancing client relations. Skilled in problem-solving and transportation management, I successfully minimized delivery delays and improved order accuracy, ensuring customer satisfaction and operational efficiency. Committed to achieving results through effective communication and strategic planning.
Work History
Logistics Coordinator
5 Years 9 Months- Coordinated inbound and outbound shipments to support timely produce distribution and delivery schedules.
- Tracked orders, inventory, and shipment status to maintain accurate logistics records.
- Communicated with carriers, vendors, and warehouse teams to resolve delivery issues quickly.
- Prepared shipping documents, invoices, and bills of lading for smooth dispatch operations.
- Monitored freight schedules and adjusted priorities to support customer order fulfillment.
- Verified purchase orders and freight details to reduce errors in logistics processing.
- Supported daily transportation planning by updating route changes and delivery requirements.
- Maintained organized records for shipments, receipts, and coordination activities across departments.
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
Sales Coordinator
8 Years 9 Months- Processed customer orders and coordinated fulfillment details across sales, operations, and shipping teams.
- Communicated order updates, substitutions, and delivery changes to customers and internal staff.
- Prepared sales reports, pricing updates, and order documentation for daily coordination.
- Entered and maintained customer records, purchase orders, and transaction data with accuracy.
- Resolved order discrepancies by reviewing invoices, shipment details, and product specifications.
- Coordinated with warehouse and logistics teams to align shipment timing with customer requirements.
- Supported sales staff with administrative follow-up, account maintenance, and routine client requests.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
Business And Sports Management
Skills
Problem-solving
Decision-making
Customer service
Shipment coordination
Shipment tracking
Invoicing and shipping documentation
Transportation planning
Transportation management
Punctual and dependable
Freight negotiation
Client relations
Sales support
Purchase orders
Languages
Spanish
Professional Working
Timeline
Logistics Coordinator
Frank Donio Inc
01.2021 - CurrentRead More
Sales Coordinator
Frank Donio Inc
01.2018 - CurrentRead More
Grand Canyon University
Business And Sports Management
Read More