Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rodolfo Castaneda

San Antonio,TX

Summary

Dedicated professional with extensive experience as a Correctional Officer at the Texas Department of Criminal Justice, skilled in conflict resolution and emergency response. Proven track record in reducing contraband incidents and enhancing inmate safety through vigilant observation and effective de-escalation techniques. Committed to maintaining high standards of security and discipline.

Overview

12
12
years of professional experience

Work History

Correctional Officer

Texas Department Of Criminal Justice
01.2025 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.

Road Construction Laborer

Sundt Construction
01.2024 - 01.2025
  • Aided in the preparation of construction sites, clearing debris, setting up necessary equipment, and organizing materials for efficient workflow.
  • Contributed to successful road construction projects, performing various labor-intensive duties as required.
  • Participated in essential road repair tasks such as asphalt paving, concrete pouring, grading, and compacting surfaces for optimal results.
  • Demonstrated adaptability by quickly learning new techniques, machinery operations, or construction methods as required for specific project demands.

Tire and Lube Technician

Northside Ford
02.2022 - 01.2024
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Improved customer satisfaction by providing timely and accurate tire and lube services.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Trained new technicians in company procedures and best practices, contributing to a high-performing team environment.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Identified potential issues during routine maintenance checks, proactively preventing costly repairs or breakdowns for clients.

Mobile Sales Associate

AAFES
08.2018 - 01.2022
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Streamlined inventory management to maintain accurate stock levels, reducing instances of stockouts or overstocking.
  • Offered personalized solutions based on individual client needs assessment, leading to higher conversion rates and overall satisfaction scores.
  • Persistently followed up on leads generated from marketing campaigns, converting potential customers into actual sales transactions.
  • Increased store revenue by consistently meeting and exceeding sales targets through upselling and cross-selling techniques.

Infantryman

US Army
05.2013 - 05.2016
  • Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
  • Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
  • Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Employed various weapons systems proficiently in both offensive and defensive engagements.
  • Maintained secure communication systems to relay information to and from command teams.

Education

Certificate - Electrical Engineering

St. Philip's College
San Antonio, TX

High School Diploma -

George Gervin Academy
San Antonio, TX
04-2013

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Relationship building and management
  • Weapons training
  • Observation techniques
  • File and record maintenance
  • Work crew management

Languages

English
Professional Working

Timeline

Correctional Officer

Texas Department Of Criminal Justice
01.2025 - Current

Road Construction Laborer

Sundt Construction
01.2024 - 01.2025

Tire and Lube Technician

Northside Ford
02.2022 - 01.2024

Mobile Sales Associate

AAFES
08.2018 - 01.2022

Infantryman

US Army
05.2013 - 05.2016

Certificate - Electrical Engineering

St. Philip's College

High School Diploma -

George Gervin Academy
Rodolfo Castaneda