Rodolfo Chan
Norwalk,CA
Summary
Bilingual professional with a strong background in customer service, payment processing, and team collaboration. Committed to delivering high-quality installations and ensuring compliance with safety standards.
Overview
7
7
years of professional experience
Work History
Window and Door Installer
American Windows & Glass
08.2023 - 02.2026
- Installed residential and commercial windows and doors with precision and attention to detail.
- Collaborated with team members to ensure efficient project completion and high-quality installations.
- Trained new staff on installation techniques, safety protocols, and equipment usage.
- Inspected completed installations for compliance with safety standards and customer specifications.
- Collected payments from customers in cash and checks after window installations and returned daily funds to the office.
Delivery Driver, Shipping
LKQ Corporation Inc.
03.2021 - 07.2023
- Operated delivery vehicle efficiently to ensure timely arrival of shipments.
- Loaded and unloaded materials following safety protocols and company standards.
- Managed cash and check payments from customers during deliveries, ensuring accurate tracking and completing daily cash reconciliation at the warehouse.
- Assisted in maintaining inventory accuracy through regular checks and documentation.
- Communicated with dispatch team to confirm delivery schedules and route adjustments.
Retail Sales Associate
Northgate Gonzlez Markets
09.2018 - 02.2020
- Assisted customers with financial services such as check cashing, money transfers, and bill payments, ensuring accuracy and compliance.
- Trained new associates on store policies, procedures, and customer service protocols.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
Associate of Arts - Architecture
Cerritos College
Norwalk, CA2028
High School Diploma -
John H. Francis Polytechnic High School
Sun Valley, CA2012
Skills
- Customer service
- Problem resolution
- Computer proficiency
- Payment processing
- Fluent bilingualism (Spanish)
- Project estimation
- Teamwork and collaboration
- Hand tool expertise
Timeline
Window and Door Installer
American Windows & Glass
08.2023 - 02.2026
Delivery Driver, Shipping
LKQ Corporation Inc.
03.2021 - 07.2023
Retail Sales Associate
Northgate Gonzlez Markets
09.2018 - 02.2020
Associate of Arts - Architecture
Cerritos College
High School Diploma -
John H. Francis Polytechnic High School