Rodolfo Enrique Medina
Miami
Summary
Experienced with client relationship management, sales strategies, and contract negotiation. Utilizes customer-centric approach to drive client retention and satisfaction. Track record of fostering long-term partnerships and achieving revenue growth.
Sales professional with strong record of driving revenue growth and building lasting client relationships. Skilled in strategic planning, negotiation, and market analysis. Known for effective team collaboration and adaptability in dynamic environments, ensuring reliable delivery of results. Equipped with strong communication skills, problem-solving abilities, and client-focused approach to exceed sales targets.
Overview
14
14
years of professional experience
Work History
Sales Account Manager
Gold Coast Beverage
03.2022 - Current
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Built client relationships by acting as liaison between customer service and sales teams.
- Monitored market activity and quoted pricing to maintain healthy profit margins.
- Managed portfolio of Number accounts totaling $Amount in sales.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Implemented effective sales strategies to expand market share within the assigned territory.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
- Anticipated clients' needs by staying in touch on regular basis.
- Developed and maintained long-term relationships with key clients for sustained growth.
Manager
Rinconcito Superlatinos Cafe
03.2011 - Current
- Coordinate phone call order for client with employees.
- Prepare all employees weekly work schedule.
- Assist any kitchen duties when necessary.
- Be the first point of contact for any customer inquiries.
- In charge of invoice and inventory.
- Responsible for employee’s daily performance.
- Set up all the requirement tools to open business.
- Make sure everything is complete before closing restaurant.
- Supervise order delivery to customer.
- Responsible for training of new hire.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma - undefined
Institute Politecnico Spain
ChinandegaAssociate’s Degree - Business Administration
Miami Dade College
Miami, FL08.2025
Skills
- Mac and PC operating systems
- Microsoft Office (Word, Excel, PowerPoint, Outlook, Publisher)
- Bilingual: Spanish and English
- Customer-oriented
- Territory management
- Account development
- Sales forecasting
- Sales tactics
- Territory sales management
Timeline
Sales Account Manager
Gold Coast Beverage
03.2022 - Current
Manager
Rinconcito Superlatinos Cafe
03.2011 - Current
High School Diploma - undefined
Institute Politecnico Spain
Associate’s Degree - Business Administration
Miami Dade College
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