Rodolfo Jimenez
Mission Hills,CA
Summary
Versatile and dependable, with a proven track record at Allied Universal Security Services, enhancing safety and customer satisfaction. Expert in security protocols and emergency response, coupled with exceptional interpersonal skills. Achieved a significant reduction in unauthorized access through vigilant surveillance and risk assessment. Skilled in deep tissue massage and elderly care, demonstrating a strong commitment to client well-being and support.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Van Nuys, CA
05.2023 - 01.2024
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Massage Therapist
Soothe
Los Angeles, CA
01.2024 - 02.2025
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
Courier Services
Red Line
Mission Hills, CA
11.2017 - 05.2020
- Loaded truck and properly secured items to prevent damage during transportation
- Transported local deliveries while keeping record of each delivery with amazon tracker before and after leaving warehouse
- Reported any errors found on delivery to dispatcher
Caregiver
Pacifica Senior Living Woodmont
Santa Clarita, CA
05.2020 - 05.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Security Licence -
Security
Bachelor of Arts - Massage Therapist
National Holistic Institute
Studio City, CA09-2024
High School Diploma -
John F Kennedy
Granada Hills, CA06-2011
Skills
- Courier services
- Deep tissue massage
- Report writing
- Respectful and compassionate
- Incident reporting
- Time management
- Security guard license
- Elderly care
- General security
- Mechanical services
- Dependable and responsible
- Detail-oriented
- Superior customer service
- Surveillance
- Spanish
Timeline
Massage Therapist
Soothe
01.2024 - 02.2025
Security Officer
Allied Universal Security Services
05.2023 - 01.2024
Caregiver
Pacifica Senior Living Woodmont
05.2020 - 05.2023
Courier Services
Red Line
11.2017 - 05.2020
Security Licence -
Security
Bachelor of Arts - Massage Therapist
National Holistic Institute
High School Diploma -
John F Kennedy