Rodolfo Calep Lopez Rangel
Summary
Nearly 10 years of management experience in roles that blend operations, recruitment, and community impact. I have led full-cycle recruitment and internship pipelines, built college and community partnerships, and planned large-scale events and fundraisers, such as autism walks and campaigns supporting free ABA therapy for children. I also bring a creative production background, directing videos, photos, and presentations that highlight impact, and strengthen recruitment and engagement. Bilingual in English and Spanish, and often the youngest leader in the room, I am known as a fast learner, a bridge-builder with diverse teams, and a team player who consistently helps move work forward.
Overview
2026
2026
years of professional experience
Work History
Senior Recruitment Specialist,
The American Red Cross
2024 - Current
- Managed full-cycle recruitment for diverse organizational roles.
- Directed college and university recruitment initiatives to enhance candidate pipeline.
- Oversaw Visual Storyteller Team, producing impactful videos, photos, and presentations.
- Acted as Latino Engagement Lead, fostering partnerships within Hispanic communities.
- Coordinated regional staff engagement initiatives to promote wellness and participation.
Community Programs & Internship Manager,
Choice Hospice
2023 - 2024
- Led recruitment, onboarding, and engagement strategies to grow a strong student and community talent pipeline.
- Built and managed partnerships with colleges, nonprofits, and community organizations to create internship pipelines, and community outreach opportunities.
- Directed media and video storytelling campaigns to showcase impact, promote key events, drive candidate interest, and program enrollment.
- Designed and facilitated recruitment and onboarding trainings, standardizing processes to ensure consistent engagement and readiness across departments.
- Coordinated scheduling, communications, and cross-functional logistics for large-scale events and engagement initiatives.
Client Relations Lead,
Optimum
2022 - 2023
- Managed key client accounts, ensuring satisfaction, retention, and growth through proactive communication and relationship management.
- Supervised and mentored account managers, driving consistent performance and quota achievement through coaching and goal alignment.
- Collaborated across departments to deliver integrated marketing and client engagement campaigns that supported business objectives.
- Developed and implemented onboarding and training materials for new hires to enhance team productivity and service quality.
- Led performance reviews and strategic planning sessions to track results, identify opportunities, and improve account outcomes.
Talent Acquisition & Business Operations,
Autism Response Team
2020 - 2022
- Built and managed strategic partnerships with colleges, universities, and student organizations to drive consistent recruitment pipelines, and increase candidate quality.
- Planned and coordinated logistics for the Autism Walks nonprofit marathon, managing route logistics, vendor coordination, registrations, and day-of-operations to ensure a safe and successful event.
- Organized and executed two large-scale fundraising events to support free ABA therapy for children in need, collaborating with families, partners, and sponsors to maximize turnout and donations.
- Owned full-cycle recruitment from sourcing, screening, interviewing, selection, and onboarding, ensuring a smooth and professional candidate experience.
- Coordinated all scheduling, including interviews, info sessions, and onboarding activities.
- Managed day-to-day business operations to keep financial workflows accurate, timely, and compliant, handling everything from insurance billing and payments to maintaining organizational administrative records.
- Served as a primary point of contact for clients and families, providing clear communication, empathy, and coordinated support to address ongoing care and service needs.
Client Relations & Logistics Lead (DME Division),
BrickStreet Pharmacy & DME Company
2019 - 2020
- Oversaw daily logistics operations for durable medical equipment (DME), optimizing inventory control, shipping, and delivery workflows to ensure timely, cost-effective service.
- Managed billing and insurance verification processes, maintaining compliance, accuracy, and efficient claim resolution to improve cash flow.
- Built and maintained strong client relationships through attentive communication and tailored support, increasing customer satisfaction and retention.
- Developed and implemented quality assurance standards, conducting regular audits to improve service consistency and performance.
- Partnered with cross-functional teams across logistics, sales, and customer service to streamline operations and enhance business outcomes.
- Consistently exceeded performance and sales goals through strategic upselling, service improvements, and proactive client engagement.
Client Success & Experience Lead,
East Texas Professional Credit Union
2018 - 2019
- Provided bilingual service to Spanish- and English-speaking members, assisting with everyday transactions, account questions, and basic loan inquiries.
- Processed deposits, withdrawals, payments, and transfers with speed and accuracy, while maintaining a friendly, customer-focused experience.
- Opened and closed the branch as part of the operations team, balancing cash drawers, securing and reconciling the safe, and performing end-of-day reports.
- Monitored and balanced the ATM and branch cash levels, helping to ensure accurate counts, timely refills, and compliance with cash-handling procedures.
Rehab Nutrition Lead & Call Center Coordinator,
UT Health
2016 - 2018
- Led day-to-day operations in the rehab nutrition department, working with nurses and diet clerks to ensure that every patient received the correct meals according to their prescribed diets.
- Maintained dietary inventory and stocked patient areas, monitoring supplies and coordinating orders, so meals and supplements were always available on time.
- I ran the nutrition call center as both opener and closer, making outgoing calls to patients about their meal preferences, confirming orders when they couldn’t be reached in person, and ensuring accurate documentation.
- Ensured all nutrition-related calls, meal changes, and patient notes were filed correctly in the system, supporting clear communication between dietary staff and clinical teams.
Education
Associate of Arts - Media Psychology
TJC
Skills
- Talent acquisition and campus outreach
- Employee relations and client relations
- Media production and content creation
- Event planning and community outreach
- Cross-functional collaboration
- Bilingual communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
Volunteering at my Local Arboretum
References
References available upon request.
Timeline
Senior Recruitment Specialist,
The American Red Cross
2024 - Current
Community Programs & Internship Manager,
Choice Hospice
2023 - 2024
Client Relations Lead,
Optimum
2022 - 2023
Talent Acquisition & Business Operations,
Autism Response Team
2020 - 2022
Client Relations & Logistics Lead (DME Division),
BrickStreet Pharmacy & DME Company
2019 - 2020
Client Success & Experience Lead,
East Texas Professional Credit Union
2018 - 2019
Rehab Nutrition Lead & Call Center Coordinator,
UT Health
2016 - 2018
Associate of Arts - Media Psychology
TJC