Motivated Low Voltage Technician experienced identifying issues and applying appropriate techniques for problem resolution. Determined employee with over 10 years of coordinating technical staff members on projects and programming security units. Possessing laudable listening and critical thinking skills. Bilingual individual with a background in fire and security alarm maintenance and repair work. Reliable Low Voltage Technician with a strong knowledge in troubleshooting electrical issues.
Overview
18
18
years of professional experience
Work History
Freelancer Low Voltage Technician
Innovative Wiring Technology
05.2020 - 07.2022
Collaborated with clients to define project requirements and deliverables.
Negotiated fees and contracts to reach mutually beneficial agreements with clients.
Researched and identified innovative solutions to acquire resources and meet customer needs.
Analyzed user feedback to gather input and identify areas required for improvement.
Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
Mounted panels for motion detectors, keypads and controls.
Identified problematic components and wiring issues and applied troubleshooting techniques.
Successfully managed multiple projects and several work teams on consistent basis.
Demonstrated system use, maintenance and care to customers.
Completed and submitted job tracking to supervisors to cover expenses and labor hours.
Worked to create safe, low-cost and dependable designs.
Low Voltage Technician
Big State Electric
San Antonio, TX
07.2023 - 11.2023
Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
Mounted panels for motion detectors, keypads and controls.
Identified problematic components and wiring issues and applied troubleshooting techniques.
Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
Analyzed circuits and collected OHM readings to assess safety or functionality.
Estimated numerical length of runs during new service installations.
Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
Worked to create safe, low-cost and dependable designs.
Network Technician
FlexTech
08.2022 - 06.2023
Troubleshot hardware and software to determine and rectify network problems.
Ran cabling and installed data drops for new node installations.
Installed cabling, wireless routers and telephone systems for data communications networks.
Diagnosed and resolved hardware, software and network problems and replaced defective components.
Installed [Type] network jacks in new construction and within existing facilities.
Field Service Client Administrator
Aventiv/Securus Technologies
Hondo, TX
01.2024 - 05.2024
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Technology Lab Aide
Southside Independent School District
01.2020 - 05.2020
Handled check-in and check-out process of library books and materials at circulation desk.
Gained strong understanding of various methods for cataloging books and other materials.
Placed books on proper shelves when returned to circulation.
Located library materials, resources and technologies to fulfill patron requests.
Set up computer and digital device access, providing assistance with use and operation.
Monitored library environments to maintain safe, hazard-free settings.
Assisted patrons with printing and copying according to personalized requirements.
Maintained secure environment by monitoring visitors at front desk.
Answered patron questions in-person or by phone regarding library services and resources.
Stayed up-to-date on library policies and procedures to smoothly enforce standards.
Created welcoming and comfortable space by keeping library clean and organized.
Assisted patrons with library's computers and provided information on logging onto Internet.
Utilized computer databases to locate library materials.
Provided basic computer assistance to help patrons access needed resources.
Set up PCs, projectors and microphones for use in video conferencing rooms.
Maintained office PCs, networks and mobile devices.
Performed troubleshooting and repaired peripheral devices such as printers, scanners and desktops.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Installed and configured operating systems and applications.
Admissions Advisor
College Of Healthcare Professionals
06.2017 - 12.2019
Organized college tours for graduating students and coordinated group visits from high schools.
Worked with financial aid office to verify student's' applications and discuss payment options.
Created and designed marketing materials for student recruitment and retention.
Maintained positive relationships with students, faculty, alumni, and administration.
Identified and addressed concerns of incoming students and parents.
Regularly met with enrolled students to confirm success and identify problem areas.
Gathered necessary paperwork and applications for students to initiate enrollment process.
Used data to monitor students' progress and recommend solutions for improvement.
Reviewed and discussed new students' academic credentials, interests, and educational goals.
Developed new student orientation programs to build excitement around transfer and enrollment.
Inside Sales Representative
Grainger
11.2016 - 04.2017
Answered customers' questions regarding products, prices, and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Set up new accounts, established customer credit and set up payment methods.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Lead Sales Associate
Sprint
10.2010 - 03.2017
Handled cash register operations and customer transactions to process payments.
Trained, coached, and mentored new sales associates for maximum performance.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Processed and stocked merchandise in accordance with store standards.
Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Provided exceptional customer service to foster client loyalty and satisfaction.
Performed inventory control procedures to manage stock.
Greeted customers and provided product advice to increase sales.
Participated in store meetings and product training sessions to understand and sell items.
Developed and maintained knowledge of current sales and promotions.
Kept detailed track of sales and customer information in company system.
Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Built relationships with customers and community to promote long term business growth.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Contributed to team objectives in fast-paced environment.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Informed customers of promotions to increase sales productivity and volume.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Maintained current knowledge of evolving changes in marketplace.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Achieved or exceeded company-defined sales quotas.
Selected correct products based on customer needs, product specifications and applicable regulations.
Presented professional image consistent with company's brand values.
Monitored service after sale and implemented quick and effective problem resolutions.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Developed and maintained strong working relationships with professionals within assigned territory.
Stayed current on company offerings and industry trends.
Recorded accurate and efficient records in customer database.
Set and achieved company defined sales goals.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Low Voltage Technician
Biesnbach Inc.
05.2009 - 09.2010
Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
Mounted panels for motion detectors, keypads and controls.
Identified problematic components and wiring issues and applied troubleshooting techniques.
Cashier
HEB Grocery Store
10.2006 - 05.2009
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Worked closely with shift manager to solve problems and handle customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Tallied cash drawer at beginning and end of each work shift.
Performed cash, card and check transactions to complete customer purchases.
Upsold additional products and services to customers, increasing revenue.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Used POS system to enter orders, process payments and issue receipts.
Learned duties for various positions and provided backup at key times.
Worked with floor team and managers to meet wide range of customer needs.
Responded promptly to requests for assistance, spills and customer inquiries.
Maintained current knowledge of store promotions and highlighted sales to customers.
Processed refunds and exchanges in accordance with company policy.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Checked personal identifications during alcohol and tobacco sales.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Set up new sales displays each week with fresh merchandise.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Monitored self-checkout systems and provided help in resolving complex problems.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Identified and resolved discrepancies and errors in customer accounts.
Lifted up to [Number] pounds at once and used forklift to move heavier loads.