Rodolfo Rivera
Naugatuck,CT
Summary
Healthcare Administrator with 18+ years experience in health care, proven to deliver exemplary level of healthcare service delivery to patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Clinical Technician
Mt Sinai Hudson Yards
06.2021 - Current
- Monitored patients and maintained detailed records for physician review.
- Liaised with patients regarding medical records and answered questions pertaining to evaluations.
- Assisted in implementation of customized care plans, focusing on patient wellness and comfort.
- Collaborated with healthcare providers and administrators in proper testing.
- Worked with physicians and nurses in patience care excellence.
- Perform pulmonary function test
- Worked flexible hours; night, weekend, and holiday shifts.
Non Commission Officer
Army Reserve
11.2008 - Current
- Addressed emergency situations encountered following policies, procedures and strategies.
- Responded to emergency and non-emergency calls relayed from dispatcher or supervisor.
- Prepared and submitted detailed reports for official assignments and investigations.
- Completed mobile and foot patrols in assigned area to identify and deter criminal activities.
- Developed organizational system for case records, reports, logs and agendas.
- Oversee 12+ soldiers
Administrative Assistant/Clinical Technician
Mt Sinai Credit Suisse
11.2020 - 06.2021
- Collaborated with healthcare providers and administrators in proper testing.
- Liaised with patients regarding medical records and answered questions pertaining to evaluations.
- Assisted in implementation of customized care plans, focusing on patient wellness and comfort.
- Monitored patients and maintained detailed records for physician review.
- Performed patient work-ups and assisted in minor office procedures.
- Scheduling
Medical Assistant
Mt Sinai/ Orthopedic Center
05.2018 - 11.2020
- Assisted in implementing new workflow during COVID-19 pandemic
- Interpretation of X-rays
- Platelet rich Plasma treatments
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Assisted with minor procedures
EMS Supervisor
Senior Care Transport & Services
03.2015 - 05.2017
- Recognized medical emergencies and made reasonable and acceptable differential diagnoses.
- Monitored medical and emotional needs of victims of acute illness or injury with goal of reducing mortality and morbidity.
- Provided and directed Advanced Life Support to ill and injured people utilizing basic and advanced abilities and techniques.
- Anticipated potentially life-threatening conditions and instituted emergency therapy essential for preservation of life.
- Communicated with patients, ensuring that medical information was kept private.
- Trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Bachelor of Science - Health Administration
Southern New Hampshire University
Hooksett, NH08.2023
Associate of Science - Paramedicine
Borough of Manhattan Community College of The City University of New York
New York, NY08.2013
Skills
- International Regulations
- Direct Supervision
- File Organization and Maintenance
- Quality Control Analysis
- New Staff Training
- Medical Interpretation
- Removing Sutures
- Pulmonary Function testing
- Casting
- Analytical and Critical Thinking
- Basic Life Support Understanding
Certification
- EMT - Emergency Medical Technician
- CMA - Certified Medical Assistant
Timeline
Clinical Technician
Mt Sinai Hudson Yards
06.2021 - Current
Administrative Assistant/Clinical Technician
Mt Sinai Credit Suisse
11.2020 - 06.2021
Medical Assistant
Mt Sinai/ Orthopedic Center
05.2018 - 11.2020
EMS Supervisor
Senior Care Transport & Services
03.2015 - 05.2017
Non Commission Officer
Army Reserve
11.2008 - Current
Bachelor of Science - Health Administration
Southern New Hampshire University
Associate of Science - Paramedicine
Borough of Manhattan Community College of The City University of New York
- EMT - Emergency Medical Technician
- CMA - Certified Medical Assistant
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