Rodolfo Ruiz
Half Moon Bay,CA
Overview
3
3
years of professional experience
Work History
Valet
Half Moon Bay Ritz Carlton
Half Moon Bay, CA
05.2022 - Current
- Attended staff meetings as required by management.
- Processed payments using credit card terminals or cash registers as necessary.
- Operated courtesy shuttles transporting guests to and from various locations on the property grounds.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Performed daily vehicle inspections prior to driving or providing service for customers.
- Communicated regularly with management about any issue that could affect the level of service provided to customers.
- Followed company policies related to guest satisfaction standards and procedures.
- Maintained cleanliness of all areas used for valet operations, including lobby, driveways, and parking lots.
- Greeted customers and opened doors for them upon arrival.
- Ensured payment was collected from customers before returning keys or releasing vehicles.
- Accurately recorded license plate numbers and other pertinent information regarding each vehicle parked on the premises.
- Coordinated team of valets handling car parking needs for regular guests and special event parking.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Maintained cleanliness of service area by sweeping, mopping and organizing.
- Notated damages to vehicles to reduce exposure to risk and lawsuits.
Golf Cart Attendant
Half Moon Bay Golf Links
Half Moon Bay, CA
05.2021 - 05.2022
- Greeted customers and answered questions regarding golf cart rental policies.
- Provided directions to customers on how to safely operate a golf cart.
- Assisted with loading, unloading heavy items onto, from the back of golf carts.
- Accurately recorded customer information and payments into computer system.
- Monitored customer usage of golf carts and provided assistance when needed.
- Stocked inventory of supplies, such as gas cans, oil containers and cleaning materials.
- Resolved any conflicts between customers in a professional manner.
- Inspected returned golf carts for damage or missing parts before returning them to stock.
- Conducted pre-rental inspections of golf carts to ensure proper working order.
- Maintained cleanliness of all golf carts, including washing, vacuuming and polishing.
- Assisted customers in selecting the appropriate golf cart for their needs.
- Displayed excellent customer service skills while interacting with patrons.
- Washed, detailed and removed trash from carts to prepare for next use.
- Managed golf cart inventory, ensuring availability for peak times.
- Ensured compliance with environmental and safety regulations regarding golf cart operation.
Education
High School Diploma -
Half Moon Bay High School
Half Moon Bay, CA06-2021
Skills
- Punctual and Reliable
- Customer Service
- Multitasking and Organization
- Flexible Schedule
- Guest flow management
- [Language] Fluency
- Time Management
- Clean Driving Record
- Attention to Detail
- Standard Vehicle Operation
- Problem-Solving
- Problem-solving capabilities
- Professional Appearance
- Valid Driver's License
Languages
Spanish
Professional
Timeline
Valet
Half Moon Bay Ritz Carlton
05.2022 - Current
Golf Cart Attendant
Half Moon Bay Golf Links
05.2021 - 05.2022
High School Diploma -
Half Moon Bay High School
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