Rodolfo Ruiz
Boston,MA
Summary
Dynamic bartender with a proven track record at Davio's Italian Steakhouse, excelling in creative mixology and relationship building. Known for anticipating guest needs and delivering exceptional service, I thrive in fast-paced environments while maintaining reliability and adaptability. I foster brand loyalty through engaging interactions and memorable experiences. Bilingual, fluent in English and Spanish.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Davio's Italian Steakhouse
Boston, MA
04.2022 - Current
- Timely preparation of beverages relies on knowledge of traditional recipes and specialty house cocktails.
- Provided detailed and accurate descriptions of menu items to guests, while providing appropriate guidance to accommodate food restrictions and allergies.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Provided drink suggestions to customers based on their preferences.
- Adhered to state regulations regarding serving alcohol responsibly.
- Polished glassware, bussed tables, and removed debris to keep customer areas fresh and clean.
Bartender
Tresca
North End, MA
06.2017 - 04.2022
- Prepared classic, modern, and unique cocktails and mocktails for each customer.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Set up the bar for operation, obtained the cash bank, and stocked the service bar.
- Operate within state health code regulations to maintain a clean and safe work environment.
- Utilize the Aloha point-of-sale system for transactions, uphold credit card security precautions, and maintain guest credit card security.
Bartender
Marliave
Boston, MA
10.2017 - 03.2020
- I tended bar at special events and directed the team to provide exceptional service for weddings, business meetings, and society gatherings.
- Trained three bartenders on all aspects of the job, including drink preparation, up-selling techniques, maintaining customer relationships, garnish preparation, and sanitation regulations.
- Assisted servers with specialty drink orders by preparing on-demand items without delay.
- Kept the bar presentable and well-stocked to meet all customer needs.
- Followed alcohol awareness procedures for the prevention of intoxicated guests.
- Performed opening and closing duties including restocking supplies.
Bartender
The Saguaro Hotel
Scottsdale, AZ
02.2013 - 06.2017
- Cultivation of guest relationships and brand loyalty.
- Served in three different areas of the hotel: Saguaro’s restaurant, the pool bar, and banquets.
- Prepared for events by setting up the bar, stocking supplies, and arranging tables.
- Responded to guest questions and requests with friendly, knowledgeable service.
- Checked ID cards and verified that bar guests were of legal age.
- Performed opening and closing duties of the establishment, including printing sales reports, setting up the bar for the next shift, counting the cash drawer, and taking inventory.
Education
Associate of Science - Biology
Bunker Hill Community College
Charlestown, MA05-2026
Skills
- Multitasking abilities
- Adaptability and flexibility
- Relationship building
- Engaging personality
- Creative mixology
- Reliability
Accomplishments
- Won "Best Employee of the Month" Award for the entire Hotel for my capacity to adapt during challenging times and ability to quickly solve issues.
Certification
- Certified TIPS trained.
References
References available upon request.
Timeline
Bartender
Davio's Italian Steakhouse
04.2022 - Current
Bartender
Marliave
10.2017 - 03.2020
Bartender
Tresca
06.2017 - 04.2022
Bartender
The Saguaro Hotel
02.2013 - 06.2017
Associate of Science - Biology
Bunker Hill Community College