Reliable and hardworking professional with diverse experience across HVAC, automotive, warehouse, and operations roles. Proven ability to adapt quickly, solve problems on the spot, and lead teams to meet high-performance standards. Skilled in technical work, equipment operation, and customer service, with a strong commitment to safety, efficiency, and quality. Dedicated to delivering results and contributing positively in any work environment.
Overview
9
9
years of professional experience
Work History
Lift Operator
Amazon
06.2024 - 08.2024
Learned and enforced lift rules, policies and procedures.
Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
Performed pre-operation inspections and post-operation shutdown procedures.
Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
Contributed to a positive work environment by collaborating with co-workers on necessary tasks related to lift operation and maintenance.
Improved lift safety by conducting regular maintenance checks and addressing potential hazards promptly.
Maintained accurate records of daily lift usage, identifying trends for future improvements in operational efficiency.
Materials Handler
Thermo Fisher
08.2023 - 11.2023
Conducted thorough quality checks on incoming shipments, identifying discrepancies or damages early in the supply chain process.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Performed cycle counts and inventory control to accurately track product levels.
Increased productivity through effective cross-training initiatives that expanded team skill sets.
Transported inventory items to appropriate locations.
Ensured timely order fulfillment, coordinating with production teams to prioritize tasks.
Optimized space utilization within the warehouse, rearranging materials as needed to maximize storage capacity.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Used hand-held scanners and physical logs to accurately track item movements.
Automotive Technician
Kwik Kar
05.2019 - 04.2020
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Operations Supervisor
Heart of the House Hospitality
06.2018 - 03.2019
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Directed comprehensive staffing operations for hotel departments, including front desk, housekeeping, and food & beverage, ensuring optimal coverage and high performance.
Supervised daily activities of staff members, providing leadership, performance feedback, and ongoing training to maintain service standards and promote employee development.
Oversaw full-cycle onboarding processes, including orientation, new hire paperwork, and training schedules to ensure seamless integration of new employees into company culture.
Coordinated and managed payroll adjustments, timesheet reviews, and scheduling discrepancies in collaboration with accounting and HR teams to ensure accurate and timely compensation.
Managed end-to-end hiring logistics including job postings, applicant screening, interviews, and candidate selection while maintaining compliance with employment regulations.
Acted as a liaison between hotel management and clients to resolve service issues promptly and maintain high levels of guest satisfaction, contributing to repeat business and positive reviews.
Senior Merchandise Manager
Dollar Store
02.2018 - 06.2018
Reduced excess inventory by developing targeted clearance strategies and promotional markdowns during end-of-season periods.
Championed sustainability initiatives, working with suppliers to source eco-friendly products and implementing waste reduction measures in store operations.
Spearheaded successful collaborations with designers or brands to create exclusive collections tailored to target demographics.
Implemented training programs for store staff, ensuring they were well-versed in product knowledge and upselling techniques.
Coordinated with logistics teams to ensure accurate forecasting of replenishment needs based on sales data analysis.
Enhanced customer satisfaction by closely monitoring trends and adjusting merchandise selections accordingly.
Mentored junior team members, providing guidance on best practices in merchandise management and fostering their professional growth.
Warehouse Worker / Delivery Driver
Katy Furniture
11.2016 - 12.2017
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 250 pounds.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Senior Automotive Technician
Aftermarket Jeep Installation
06.2016 - 10.2016
• Installed aftermarket components including lighting, suspension, and electronics.
• Maintained up-to-date knowledge of automotive accessories and systems.
• Met tight deadlines with precision and efficiency.
Streamlined inventory management for optimal parts availability, reducing vehicle downtime.
Developed customized repair solutions for unique challenges, resulting in increased customer trust and repeat business.
Maintained up-to-date knowledge in industry advancements through continuous professional development courses and certifications.
Performed expert-level electrical system troubleshooting to resolve malfunctions in wiring, sensors, and control modules.
Groundskeeper (Seasonal)
Katy ISD Groundskeeping
07.2015 - 08.2016
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
Cultivated a positive work environment through effective communication with team members and supervisors.
Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
Collaborated with management to develop long-term plans for property enhancements and upgrades.
Exhibited punctuality and reliability in completing assigned duties according to established deadlines without compromising quality standards.
HVAC Technician Assistant (Seasonal
Central City Air
05.2015 - 07.2015
Performed troubleshooting on HVAC systems to determine root cause of issues.
Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.