RODOLFO SERRA AGOSTINI

Strategic and passionate operations leader with over 15 years of progressive experience at Walt Disney World, including direct oversight of costuming operations across park and resort environments. Proven expertise in garment lifecycle management, safety culture leadership, operational efficiency, and cross-functional collaboration with Creative Costuming, Entertainment, and Imagineering. Known for elevating Cast experience, reducing safety incidents, and driving innovation through technology and workflow optimization. Adept at leading large, diverse teams with a focus on empowerment, inclusion, and operational excellence.

Professional business leader with extensive experience in entrepreneurship, management, and strategic planning. Skilled in financial oversight, market analysis, and operations management, with focus on driving business growth and profitability. Known for strong leadership abilities, effective team collaboration, and adaptability to changing business environments. Results-oriented with keen ability to identify opportunities and implement effective solutions.

• Led a complete operational reorganization of DAK Character Room, increasing coverage from 12 to 15 hours daily while reducing overwork and enhancing delivery accuracy.
• Implemented specialized run patterns and streamlined costuming tasks to improve throughput and lower safety incidents across the operation.
• Championed Cast safety engagement, driving a site-wide reduction in incidents through proactive training and real-time corrective actions.
• Elevated leadership accountability and team morale by embedding a culture of safety through daily practices and engagement.