Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

RODOLFO CALEP LOPEZ RANGEL

Tyler,TX

Summary

Dear Hiring Manager,

The interest in the open position at your company is to be expressed. With a background encompassing roles such as Volunteer Coordinator, Account Manager, and Office Manager, confidence exists in the ability to contribute effectively to the organization.

In previous roles, skills have been honed in recruitment, training, customer service, and office management. Additionally, strong organizational abilities, leadership skills, and proficiency in various software tools are possessed.

The application is appreciated to be considered. The opportunity to contribute to the company is exciting, and the belief is held that skills and experiences make a valuable candidate. Looking forward to discussing how contributions can be made to the team further.

Overview

8
8
years of professional experience
15
15
years of post-secondary education
2
2
Languages

Work History

Rehab Represenative

ETMC | UT
05.2016 - 05.2018
  • Collaborated with healthcare professionals to develop individualized nutrition plans for patients, resulting in better health outcomes.
  • Educated patients on the importance of proper nutrition, leading to increased adherence to dietary recommendations.
  • Participated in interdisciplinary team meetings to discuss patient progress and adjust treatment plans as needed, facilitating optimal care coordination.

Credit Union Teller

East Texas Professional Credit Union
05.2018 - 06.2019
  • Increased referral rates among existing members through exceptional service experiences that built trust and loyalty within the community.
  • Managed high volumes of transactions daily while ensuring accuracy, timeliness, and adherence to credit union policies.
  • Aided in growing credit union assets under management through proactive identification of member needs and recommending suitable financial solutions.
  • Supported branch leadership in achieving performance targets by actively contributing to sales strategies and member engagement efforts.

Customer Service Representative

Brickstreet Pharmacy Dme
06.2019 - 07.2020
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.

Office Manager

Autism Response Team
07.2020 - 08.2022
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.

Project Manager

Autism Speaks Inc. And Heart Walk
01.2021 - 12.2021
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.

Project Coordinator

Crawfish Boil & BBQ Fund Raiser
01.2022 - 04.2022
  • Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
  • Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
  • Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.

Account Manager

Optimum
08.2022 - 06.2023
  • Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Assisted in the development of training materials for new hires, ensuring smooth onboarding process.

Volunteer Coordinator

Choice Hospice
06.2023 - Current
  • Streamlined the volunteer onboarding process for improved efficiency and increased retention rates.
  • Evaluated volunteer performance to provide constructive feedback and identify areas for improvement or additional training needs.
  • Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
  • Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
  • Spearheaded partnerships with local schools and colleges to create internship opportunities for students seeking hands-on experience in non-profit work settings.
  • Developed comprehensive training materials to ensure volunteers were well-prepared for their roles.
  • Managed a database of over 200 volunteers, ensuring accurate record-keeping and easy access to information when needed.

Education

Mass Communication

TYLER JUNIOR COLLEGE
Tyler, TX
05.2001 -

High School Diploma -

CHAPEL HILL HIGH SCHOOL, EARLY COLLEGE
Tyler, TX
05.2001 - 05.2016

Skills

Decision-Making

undefined

Accomplishments


Caleb Lorance
QA Specialist ProKeep 903-312-9404

Linda Benitez
Manager at Linebarger Goggan Blair 903-426-3507

Lance Cunningham
Republic Services 903-262-5656

Jesse Canal
Territory Manager for Boyd Metals 903-752-0361

Jesus Perez
Manager at Optimum Internet 816-666-3414

Kendrick Armstrong
Lead Pharmacy Supervisor 903-570-1253

Heunice Zatarain
Civil Engineer at Peloton Land Solutions 903-426-3507

Miguel Zatarain
Fuzion Radio Host 903-530-9854

Kimberly Abeldt
Owner of BrickStreet Pharmacy 903-530-3248

Heather Henderson
Lead BCBA 936-404-0182

Shelby Faye
Credit Union Manager 903-348-6419

Priscila Rangel
Activity Director The Hamptons 903-426-3546

Interests

Film

Soccer / Basketball

Writing / Reading

Camping / Hiking / Outdoors

Gardening

Vinyl Collecting

Timeline

Volunteer Coordinator

Choice Hospice
06.2023 - Current

Account Manager

Optimum
08.2022 - 06.2023

Project Coordinator

Crawfish Boil & BBQ Fund Raiser
01.2022 - 04.2022

Project Manager

Autism Speaks Inc. And Heart Walk
01.2021 - 12.2021

Office Manager

Autism Response Team
07.2020 - 08.2022

Customer Service Representative

Brickstreet Pharmacy Dme
06.2019 - 07.2020

Credit Union Teller

East Texas Professional Credit Union
05.2018 - 06.2019

Rehab Represenative

ETMC | UT
05.2016 - 05.2018

Mass Communication

TYLER JUNIOR COLLEGE
05.2001 -

High School Diploma -

CHAPEL HILL HIGH SCHOOL, EARLY COLLEGE
05.2001 - 05.2016

Similar Profiles

CREATE PROFILE
RODOLFO CALEP LOPEZ RANGEL