Film
RODOLFO CALEP LOPEZ RANGEL
Tyler,TX
Summary
Dear Hiring Manager,
The interest in the open position at your company is to be expressed. With a background encompassing roles such as Volunteer Coordinator, Account Manager, and Office Manager, confidence exists in the ability to contribute effectively to the organization.
In previous roles, skills have been honed in recruitment, training, customer service, and office management. Additionally, strong organizational abilities, leadership skills, and proficiency in various software tools are possessed.
The application is appreciated to be considered. The opportunity to contribute to the company is exciting, and the belief is held that skills and experiences make a valuable candidate. Looking forward to discussing how contributions can be made to the team further.
Overview
8
8
years of professional experience
15
15
years of post-secondary education
2
2
Languages
Work History
Rehab Represenative
ETMC | UT
05.2016 - 05.2018
- Collaborated with healthcare professionals to develop individualized nutrition plans for patients, resulting in better health outcomes.
- Educated patients on the importance of proper nutrition, leading to increased adherence to dietary recommendations.
- Participated in interdisciplinary team meetings to discuss patient progress and adjust treatment plans as needed, facilitating optimal care coordination.
Credit Union Teller
East Texas Professional Credit Union
05.2018 - 06.2019
- Increased referral rates among existing members through exceptional service experiences that built trust and loyalty within the community.
- Managed high volumes of transactions daily while ensuring accuracy, timeliness, and adherence to credit union policies.
- Aided in growing credit union assets under management through proactive identification of member needs and recommending suitable financial solutions.
- Supported branch leadership in achieving performance targets by actively contributing to sales strategies and member engagement efforts.
Customer Service Representative
Brickstreet Pharmacy Dme
06.2019 - 07.2020
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Office Manager
Autism Response Team
07.2020 - 08.2022
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Project Manager
Autism Speaks Inc. And Heart Walk
01.2021 - 12.2021
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Project Coordinator
Crawfish Boil & BBQ Fund Raiser
01.2022 - 04.2022
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
Account Manager
Optimum
08.2022 - 06.2023
- Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
Volunteer Coordinator
Choice Hospice
06.2023 - Current
- Streamlined the volunteer onboarding process for improved efficiency and increased retention rates.
- Evaluated volunteer performance to provide constructive feedback and identify areas for improvement or additional training needs.
- Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
- Spearheaded partnerships with local schools and colleges to create internship opportunities for students seeking hands-on experience in non-profit work settings.
- Developed comprehensive training materials to ensure volunteers were well-prepared for their roles.
- Managed a database of over 200 volunteers, ensuring accurate record-keeping and easy access to information when needed.
Education
Mass Communication
TYLER JUNIOR COLLEGE
Tyler, TX 05.2001 -
High School Diploma -
CHAPEL HILL HIGH SCHOOL, EARLY COLLEGE
Tyler, TX 05.2001 - 05.2016
Skills
Decision-Making
Records Management
Market Research
Staff Training
Customer Relations
Contract Negotiations
Data entry proficiency
Systems and software expertise
Performance Tracking
Account development
Business growth and retention
Client Relationship Building
Analytical Skills
Organizational Skills
Attention to Detail
Effective Communication
Written Communication
Idea Development and Brainstorming
Interpersonal Skills
Problem-Solving
Adaptability and Flexibility
Accomplishments
Caleb Lorance
QA Specialist ProKeep 903-312-9404
Linda Benitez
Manager at Linebarger Goggan Blair 903-426-3507
Lance Cunningham
Republic Services 903-262-5656
Jesse Canal
Territory Manager for Boyd Metals 903-752-0361
Jesus Perez
Manager at Optimum Internet 816-666-3414
Kendrick Armstrong
Lead Pharmacy Supervisor 903-570-1253
Heunice Zatarain
Civil Engineer at Peloton Land Solutions 903-426-3507
Miguel Zatarain
Fuzion Radio Host 903-530-9854
Kimberly Abeldt
Owner of BrickStreet Pharmacy 903-530-3248
Heather Henderson
Lead BCBA 936-404-0182
Shelby Faye
Credit Union Manager 903-348-6419
Priscila Rangel
Activity Director The Hamptons 903-426-3546
Interests
Soccer / Basketball
Writing / Reading
Camping / Hiking / Outdoors
Gardening
Vinyl Collecting
Timeline
Volunteer Coordinator
Choice Hospice
06.2023 - Current
Account Manager
Optimum
08.2022 - 06.2023
Project Coordinator
Crawfish Boil & BBQ Fund Raiser
01.2022 - 04.2022
Project Manager
Autism Speaks Inc. And Heart Walk
01.2021 - 12.2021
Office Manager
Autism Response Team
07.2020 - 08.2022
Customer Service Representative
Brickstreet Pharmacy Dme
06.2019 - 07.2020
Credit Union Teller
East Texas Professional Credit Union
05.2018 - 06.2019
Rehab Represenative
ETMC | UT
05.2016 - 05.2018
Mass Communication
TYLER JUNIOR COLLEGE
05.2001 -
High School Diploma -
CHAPEL HILL HIGH SCHOOL, EARLY COLLEGE
05.2001 - 05.2016