Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
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ROD PARISH

Operations/Production Manager
Fort Worth,TX

Summary

Experienced and proactive Operations Manager with over 20 years of leadership and problem-solving expertise, dedicated to driving continuous improvement in business plans and daily operations. Skilled in matching employees with optimal roles for maximum performance and boosting productivity through streamlined processes. Results-driven, resilient, and committed to developing high-performing teams.

Overview

30
30
years of professional experience
11
11
years of post-secondary education

Work History

Manufacturing Production Supervisor - Finishing

Stanley Black and Decker
Fort Worth, TX
01.2021 - Current
  • Implemented Lean manufacturing methods to improve on-time delivery and lead-time in a sustainable manner
  • Led regular strategy deployment and KPI reviews for the manufacturing team, prioritizing strategic implementation and results attainment
  • Focused on driving continuous improvement and fostering a 5s culture to achieve breakthrough performance in Customer Excellence, Manufacturing Growth, Process Control and Stabilization
  • Established consistent tracking of key manufacturing metrics and key performance indicators, and facilitated appropriate response behaviors by applying PDCA reviews
  • Presented production plans, actual results, and KPI progress to stakeholders at regular intervals
  • Took aggressive action to drive financial performance by optimizing direct and indirect labor, manufacturing overhead cost, and inventory levels
  • Efficiently allocated resources across all areas of the operation to meet customer-driven priorities.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Trained staff of direct labor employees to perform automated plating of 50,000 sockets per shift by employing FIFO methodology

Inspection Center Production Manager

Carvana
Blue Mound, TX
01.2019 - 01.2021
  • Fostered professional development and succession planning of direct reports through effective mentoring and coaching.
  • Improved shipment accuracy and lead time of replacement parts by proactively engaging parts suppliers.
  • Achieved a 24% reduction in Inventory Cycle time by streamlining processes and eliminating waste, such as touches and movement, resulting in a decrease from 13.7 to 10.4 days during my tenure.
  • Collaborated with leadership peers across shifts to ensure production targets were met.
  • Promoted open communication to enhance performance, engagement, and cost management.
  • Consistently met production targets for assigned AORs, achieving 86% success rate over a 14-month period, with 12 months meeting or exceeding the targets.
  • Supported standardized production procedures, job roles, and quality assurance guidelines through process audits and SWI reviews
  • Supported continuous improvement initiatives to enhance flow and output. For instance, spearheaded the optimization of space management processes for lot inventory and WIP levels; resulting in 10% improvement in overall search time of 15 minutes to 13

Order Fulfillment Center Operations Manager

Summit Racing Equipment
Arlington, TX
01.2017 - 01.2018
  • Mentored and coached 3 Supervisors and 7 Group Leaders across 3 departments to develop consistent performance in staffing, volume, safety, and cost management.
  • Contributed to the hiring decisions for the grand opening of a startup fulfillment center, ensuring the selection of the most qualified candidates.
  • Oversaw resource utilization and drove efficiency through the Labor Management program, resulting in increased productivity and cost savings.
  • Acted as a liaison between the warehouse and retail teams, facilitating inter-departmental cross-training and promoting better communication and collaboration.
  • Provided planning and implementation support for all capital expenditure projects, ensuring timely and cost-effective completion.
  • Achieved an internal KPI of 48-hour Yard to Stock Cycle time by implementing streamlined processes and improving inventory management.
  • Managed vendor relationships and performance to ensure compliance with quality and delivery standards.
  • Created and enforced detailed organizational processes, resulting in improved quality and service standards and increased customer satisfaction.

Operations Manager

Northern Tool and Equipment
Arlington, TX
01.2016 - 01.2017
  • Mentored and directed 4 Supervisors across Inbound and Outbound Operations, resulting in improved performance and collaboration among team members.
  • Achieved a 14% improvement in DC to Retail timeline (Inventory to Store Availability) through effective management of inventory and shipping processes.
  • Led compliance and acceptance of labor management systems, successfully implementing change management strategies and improving workforce efficiency.
  • Achieved a 15% reduction in overtime and a 28% reduction in temporary payroll expenses over the prior year by optimizing staffing levels and implementing cost-saving measures.
  • Maintained appropriate staffing levels to achieve budget and performance goals, ensuring efficient operations and high-quality service.
  • Worked closely with Supervisors to monitor and enforce adherence to approved goals and performance standards, promoting a culture of accountability and continuous improvement.
  • Provided appropriate corrective action when required, ensuring that issues were addressed promptly and effectively.
  • Communicated recommendations for changes or updates to processes or procedures, resulting in improved efficiency and effectiveness.
  • Established positive and effective communication among staff and facility leadership, reducing miscommunications, and missed deadlines by implementing daily leadership startup meetings and a mid-shift production walk.

Process/Operations Manager

W.W. Grainger
Roanoke, TX
01.1993 - 01.2016


  • Provided direction and guidance over warehouse operations to ensure accuracy, timely receipt stocking of inbound inventory, timely picking, and shipping of goods with an acceptable level of high- quality performance
  • Drove sustained productivity gains, achieving annual growth of at least 5% for six consecutive years through the implementation of lean practices and processes that supported long-term team success.
  • Led the safety committee for three years, establishing an incident review process that led to a 35% decrease in at-fault safety incidents for two consecutive years.
  • Improved employee engagement scores from 65% to 80% in 12-month period by implementing, communicating, and executing action plans related to team member feedback
  • Worked with supervisors and leads in establishing goals and guidelines intended to improve warehouse procedures, work requirements, schedules, distribution quality, safety, and operating costs
  • Collaborated with the team to implement approved plans aimed at driving success and fostering continuous improvement, including the implementation of Quad Picking and Water Spiders to reduce fatigue and touches, resulting in improved team performance and output.
  • Led a Kaizen event that resulted in a successful lean project for dock utilization, reducing the dock-to-stock cycle time by 75% from 48 hours to 12 hours.

Education

No Degree - Business Management And Leadership

Capella University
Minneapolis, MN
05.2001 - 05.2008

No Degree - Business

University of Phoenix
Tempe, AZ
09.2003 - 02.2006

Management Certificate Program

Tarrant County College District
Arlington
09.2005 - 12.2005

General Studies

Louisiana State University At Shreveport
Shreveport, LA
09.1991 - 05.1993

Skills

    Production targets

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Accomplishments

    Safety

    · Accident Investigation and Reporting

    · DOT - Hazardous Shipping Compliance

    · Basic First Aid and CPR Training

    · Preventing Workplace Violence

    · Information Protection and Data Security


    Quality and Continuous Improvement

    · Introduction to Quality

    · Quality Improvement Process

    · 5S Factory and Intro to 5S

    · Intro to Lean

    · DC Trainer Development

    · DC Trainer Master Trainer


    People/People Management

    · Foundations of Talent Management

    · Coaching for Performance

    · Coaching for Results

    · Linking Pay to Performance

    · Managed Change Overview

    · Manager Self Service Attendance

    · Talent Management

    · Targeted Selection Interviewer

    · Road to Growth Trainer

    · Championship Zone - Labor Management

    · Diversity and Inclusion for Teams

    · Positive Employee Relations

    · Change Management Awareness

    · Near Miss Incident Investigation

    · Frequent Focused Feedback for Employees


    Performance and Cost

    · Organizational Value Proposition

    · Performance Management Process

    · The Money Machine – What’s Your ROI

    · Distribution Center Operations Training


    Leadership Development

    · Communication Skills for Managers

    · Covey’s Seven Habits for Managers

    · Grainger Manager

    · Dealing with Resistance

    · Gifts and Conflict Interest

    · Manager Policies and Procedures

    · How to Motivate, Manage, and Lead a Team

    · Leaders Edge Management Training

    · Delegation and Motivation Tools for Managerial Success

    · Distribution Center Team Lead

    · Managed Change Overview

    · Manager Self Service Attendance

    · Management Training

    · Grainger Manager Assessment

    · Inclusion and Diversity for Managers

    · Purchasing Professional Ethics and Guidelines

    · Supply Chain Management Principles

    · The Role of Leader as Coach

    · Workforce Readiness

    · Workforce Behavior

    · SAP Navigation


    Certifications and Licenses

    · Grainger Supply Chain Management Program

    · Penn State - Supply Chain Principles and Practices Program

    · TCCD - Management Certificate Program

    · Licensed Insurance Agent - Independent Life and Health Insurance Agent – 25+ States

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison

Timeline

Manufacturing Production Supervisor - Finishing

Stanley Black and Decker
01.2021 - Current

Inspection Center Production Manager

Carvana
01.2019 - 01.2021

Order Fulfillment Center Operations Manager

Summit Racing Equipment
01.2017 - 01.2018

Operations Manager

Northern Tool and Equipment
01.2016 - 01.2017

Management Certificate Program

Tarrant County College District
09.2005 - 12.2005

No Degree - Business

University of Phoenix
09.2003 - 02.2006

No Degree - Business Management And Leadership

Capella University
05.2001 - 05.2008

Process/Operations Manager

W.W. Grainger
01.1993 - 01.2016

General Studies

Louisiana State University At Shreveport
09.1991 - 05.1993

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ROD PARISHOperations/Production Manager