Rodric J. Freeney
HR Practitioner
Oklahoma City,OK
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
Work History
Disabled
Unemployed
11.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Technical Writer
American Gaming Systems
06.2022 - 11.2022
- Created training visuals and additional resources to build gaming systems of multiple systems.
- Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation.
- Managed version control and timely updates of documents through effective project tracking and organization skills.
- Conducted thorough document reviews to identify inaccuracies, inconsistencies, or areas needing clarification.
Email Correspondent Agent/CSR
Gardens Alive, Inc. D/b/a/ Breck's Gifts
09.2021 - 05.2022
- Managed numerous simultaneous assignments while maintaining a high level of organization and attention to detail.
- Safeguarded sensitive information by adhering to strict confidentiality policies and procedures.
- Kept up-to-date on current postal regulations, ensuring adherence within daily operations for consistent compliance.
- Handled international shipments, ensuring compliance with customs regulations and proper documentation requirements.
Thrift Savings Plan(TSP) Government Contract
RA Outdoors
12.2020 - 05.2021
- Ensured regulatory compliance by maintaining detailed documentation of investment decisions and transactions.
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Pre30's Collection's Agent
Westlake Financial Services
09.2018 - 03.2019
- Implemented effective credit risk management strategies, reducing delinquency rates and minimizing losses.
- Ensured timely collection efforts by monitoring account statuses and coordinating with collections teams as needed.
Administrative Assistant
MEG Entertainment
08.2017 - 09.2018
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
Warehouse Associate
PDQ Staffing, INC.
05.2017 - 12.2019
- Temporary work at different site locations in a warehouse environment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Operated various types of machinery( some heavy), including conveyors and packaging equipment, contributing to efficient workflow.
- Streamlined production processes for increased throughput, optimizing equipment usage and reducing downtime.
Director
Kindercare Learning Centers
07.2016 - 02.2017
- Oversaw licensing compliance by staying current on regulations and ensuring all staff members adhered to established guidelines.
- Implemented comprehensive curriculum plans that catered to various learning styles and developmental needs of each child.
- Improved staff performance through regular evaluations, constructive feedback, and professional development opportunities.
- Managed budgets effectively to ensure resources were allocated appropriately for optimal program success.
Account Manager
Allstate Insurance
09.2015 - 07.2016
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
- Boosted client retention by developing and implementing comprehensive account management strategy.
Director
Childcare Network
10.2009 - 09.2015
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
Education
High School Diploma -
Midwest City High School
Midwest City, OK01.1999
Bachelor of Business Administration in Human Resource Management -
Western Governors University
Salt Lake City, UT09.2024
Skills
- Strategic Planning
- Operations Management
- Staff Management
- Staff Development
- Hiring and Retention
- Rules and regulations
- Legal and Regulatory Compliance
- Talent Acquisition
- Human Resources Management
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Disabled
Unemployed
11.2022 - Current
Technical Writer
American Gaming Systems
06.2022 - 11.2022
Email Correspondent Agent/CSR
Gardens Alive, Inc. D/b/a/ Breck's Gifts
09.2021 - 05.2022
Thrift Savings Plan(TSP) Government Contract
RA Outdoors
12.2020 - 05.2021
Pre30's Collection's Agent
Westlake Financial Services
09.2018 - 03.2019
Administrative Assistant
MEG Entertainment
08.2017 - 09.2018
Warehouse Associate
PDQ Staffing, INC.
05.2017 - 12.2019
Director
Kindercare Learning Centers
07.2016 - 02.2017
Account Manager
Allstate Insurance
09.2015 - 07.2016
Director
Childcare Network
10.2009 - 09.2015
High School Diploma -
Midwest City High School
Bachelor of Business Administration in Human Resource Management -
Western Governors University
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