Rodrick Henderson
Torrance,CA
Summary
Dynamic, results-driven professional with extensive experience in transportation and customer service, adept at managing multiple projects simultaneously in fast-paced environments. Proven track record of thriving in collaborative team settings while excelling in independent roles. Exceptional communication and leadership skills facilitate effective interactions with individuals from diverse backgrounds, fostering a positive and inclusive workplace culture. Committed to delivering high-quality results and enhancing operational efficiency through strategic problem-solving and teamwork.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Lead Warehouse Technician
Expressit Logistics
City Of Commerce
01.2025 - 03.2026
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Managed inventory control processes, optimizing stock levels and reducing discrepancies.
- Trained and mentored junior technicians on equipment handling and safety procedures.
- Implemented process improvements, enhancing productivity and reducing operational delays.
- Utilized warehouse management systems for tracking inventory movements and reporting issues.
- Maximized storage space utilization by designing and implementing a strategic layout plan.
- Contributed to the development of standard operating procedures, enhancing overall operational efficiency.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used forklifts and pallet jacks to relocate products.
- Driver when needed to expedite outbound freight
Truck Driver
Carson Transport
Carson, CA
09.2012 - 07.2019
- Transported material over land to and from manufacturing plants or distribution centers
- Inspected Trucks for mechanical and safety issues, performed preventative maintenance services
- Accurately and effectively delivered customer orders in an organized and timely manner
- Planned daily driving routes and meeting delivery schedules to ensure most cost effective use of company time and equipment
- Operated Forklift machines and up to 24-26ft heavy Trailer Trucks
Customer Service Supervisor
Airserv Corporation
Los Angeles, CA
04.2006 - 08.2012
- Responsible for overseeing and assessing front-line staff activities and work productivity
- Trained staff in areas of customer service and company policies to include safety and quality assurance
- Maintained staff coverage and schedules to ensure company goals and deadlines were met in a timely manner
- Addressed issues/disputes from customer clients and provided a resolution to the problem or concern
- Conducted briefings with management team on ways to improve the safety and security of the company and implemented projects to maintain a positive and professional work environment
Crew Leader
C & J Office Furniture
Santa Fe Springs, CA
08.2003 - 01.2005
- Managed team of employees responsible for completing and expediting shipment orders in a fast-paced environment
- Entered approved orders into the database, kept record and inventory pending orders, packed boxes, shelves, resolved customer issues and billing disputes
- Maintained a safe and clean work environment by keeping shelves, pallet areas, and workstations clean
- Created and distributed financial spreadsheets to management team and internal stakeholders
Office Manager
Facility Services Installation (FSI)
Santa Fe Springs, CA
03.2000 - 08.2004
- Responsible for overseeing office and administrative support staff
- Assigned and monitored clerical functions, policies, budget, and quality assurance
- Maintained staff coverage and schedules to ensure company goals and deadlines were met in a timely manner
- Prepared payroll, company correspondence, filling systems, reviewed and approved supply requisitions
- Met with Executive team on ways to improve company expectations and goals
Education
AA Degree -
El Camino College
06-1986
Diploma - undefined
Taft High School
06-1983
Skills
- Excellent Customer Service
- Inventory Control
- Transportation and Logistics Management and Problem Solving Techniques
- Ability to work with little or no direct supervision
- Excellent oral and written communication
- Proficient in MS WORD, EXCEL, and various office equipment
- Barcode scanning
- Problem-solving
- Time management
- Leadership skills
- Multitasking
- Shipping and receiving
- Warehouse safety
- Loading and unloading
- Reliability
Certification
- Job Preparation and Work Ethics Certificates
- CPR Certificate Issued
Timeline
Lead Warehouse Technician
Expressit Logistics
01.2025 - 03.2026
Truck Driver
Carson Transport
09.2012 - 07.2019
Customer Service Supervisor
Airserv Corporation
04.2006 - 08.2012
Crew Leader
C & J Office Furniture
08.2003 - 01.2005
Office Manager
Facility Services Installation (FSI)
03.2000 - 08.2004
Diploma - undefined
Taft High School
AA Degree -
El Camino College