RODRICK THOMAS
Round Rock,Texas
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Detail-oriented food service professional with experience in Job Title role. Accustomed to interacting with guests to determine specific needs and executing food preparation tasks to meet demand. Offers top-notch customer service. Adaptable Job Title accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Master Sandwich Artist
Distiny Foods
07.2021 - 02.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality sandwiches according to specific requests.
- Streamlined sandwich assembly process for increased speed and accuracy, ensuring timely service for customers.
- Maintained a clean and organized work area, adhering to food safety regulations and promoting a positive environment.
- Collaborated with team members to optimize workflow, leading to reduced wait times for customers.
- Assisted in inventory management tasks, tracking stock levels, and placing orders when necessary.
- Trained new employees on sandwich preparation techniques and company policies, contributing to the overall success of the team.
- Provided exceptional customer service by addressing concerns or issues promptly and professionally.
- Demonstrated excellent product knowledge in order to answer customer inquiries about ingredients, nutritional information, and potential allergens.
- Participated in promotional events and special offers throughout the year, driving sales growth within the store.
- Contributed to team meetings focused on improving operational efficiency and guest satisfaction metrics.
- Managed cash register operations accurately during peak hours while maintaining a friendly demeanor towards customers.
- Implemented visual merchandising strategies for display cases showcasing available sandwich options enticingly.
- Handled catering orders effectively from start to finish, including taking requests, coordinating with kitchen staff, packaging items securely, and ensuring timely delivery or pickup by clients.
- Adhered strictly to sanitation standards as set forth by local health department regulations.
- Stayed up-to-date with menu offerings changes while promptly incorporating them into daily sandwich production.
- Worked closely with managers in monitoring supply needs based on trends of popular items and weekly sales data.
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Restocked and rotated stock in display case to mitigate stock loss.
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Skills
- Cross-Functional Collaboration
- Specialty Sauce Mixing
- Customized Condiment Application
- Continuous Improvement Mindset
- Thorough Food Safety Knowledge
- Proper Sanitation Practices
- Effective Time Management
- Strong Customer Service
- Attention to Detail
- Multitasking Abilities
- Inventory Management Expertise
- Reliable Work Ethic
Timeline
Master Sandwich Artist
Distiny Foods
07.2021 - 02.2023
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