Strong skills in office coordination and management, and extensive interpersonal skills.
Ability to communicate both orally and in writing with people in highly diverse work environments
Sharp, innovative, quick learner, ability to adapt to new challenges.
Experienced Fire Inspector and Investigator with skills necessary to quickly identify building hazards and determine compliance steps. Knowledgeable in fire codes and regulations. Recognized importance of follow up to determine corrective actions were taken.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Fire Inspector 1
Osceola County Fire Rescue
Kissimmee, FL
02.2024 - Current
Inspected fire protection systems such as smoke detectors, fire alarms, sprinkler systems and other related equipment for proper operation.
Conducted fire safety inspections of commercial and residential properties to ensure compliance with local, state and federal regulations.
Investigated reports of hazardous conditions or violations of fire codes to determine if corrective action is necessary.
SPED Paraprofessional III
MIami-Dade Public Schools
Miami, FL
08.2015 - Current
Collaborates with office staff to integrate new activities
Aids special education students with a variety of disabilities including learning disabilities and emotional disturbance
Act as a liaison between the special education teachers and the mainstream teachers to disseminate weekly assessment guides
Maintain confidential records, instructional materials, and data collection
Acts as mentor for 5000 role models
Responsible for creating memos for team meetings
Organized all requisitions of field trip and various purchases made by the Special Education department
Organize and facilitate all 5000 Role Model Sponsored events for 2016 - Present
Activities Director Co-Chair; assisted with coordinating special events within the school setting
Perform secretarial duties for PTA
Front Desk Clerk
New Jerusalem Baptist Church
Miami, FL
05.2013 - 06.2015
Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service
Worked well under pressure and maintained a consistent pleasant and professional personality when communicating with the public
Use of computer for inputting customer information, communication, and creating documents
Facilitated and scheduled field trips
Assisted with collecting cash payments, reconciled accounts and receipts
Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel
Sales Associate
Party City
Aventura, FL
08.2010 - 05.2013
Successfully assisted customers with product selections and purchases as well as e-service transactions
Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues
Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions
Opened and closed store independently, when needed
Made copies, sent faxes and handled all incoming and outgoing correspondence
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet customer's needs
Deputy Chief, Operations, Division 2, A-shift at Fairfax County Fire and Rescue DepartmentDeputy Chief, Operations, Division 2, A-shift at Fairfax County Fire and Rescue Department