Summary
Overview
Work History
Skills
Languages
Timeline
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Rodrigo Araujo

Deerfield Beach,FL

Summary

Dynamic and results-oriented professional with extensive experience in the hospitality sector, notably at Beach House Pompano. Excelled in enhancing guest satisfaction through exceptional service and a deep understanding of dietary restrictions. Skilled in POS operation and team collaboration, consistently driving sales and service excellence. Proven ability to multitask in fast-paced environments, underpinned by a strong work ethic and foreign language proficiency.

Overview

17
17
years of professional experience

Work History

Server

Beach House Pompano
Pompano Beach, FL
05.2018 - 12.2024
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Trained new employees on restaurant procedures and plating techniques.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Food Runner

Abe & Louie's
Boca Raton, FL
06.2008 - 05.2018
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Ensured all dishes were served at the correct temperature and presentation.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Facilitated communication between the kitchen and the dining staff to enhance guest experience.
  • Employed strong organizational skills to handle high-volume service periods without compromising quality.
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
  • Assisted in preparing dishes for service by garnishing and checking presentation.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Helped in training new food runners, sharing best practices and operational knowledge.
  • Collaborated with management team on ways to improve service levels within the restaurant.
  • Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
  • Maintained knowledge of menu items and daily specials to answer customer inquiries.
  • Maintained a clean and organized work area throughout shift operations.

Server

Pinon Grill
Boca Raton, FL
08.2013 - 04.2018

Skills

  • Order management
  • Team collaboration
  • Professional appearance
  • Multitasking and organization
  • Food sales and promotion
  • Liquor, wine, and food service
  • Strong work ethic
  • Foreign language proficiency
  • Buffet setup and takedown
  • POS operation
  • Dietary restrictions knowledge
  • Tableside etiquette
  • Cleanliness standards

Languages

English
Professional
Portuguese
Professional
Spanish
Professional

Timeline

Server

Beach House Pompano
05.2018 - 12.2024

Server

Pinon Grill
08.2013 - 04.2018

Food Runner

Abe & Louie's
06.2008 - 05.2018

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Rodrigo Araujo