Rodrigo Black
Wisconsin Rapids
Summary
I am a student at St Norbert College with a background in Political Science. Handles customer service and team collaboration effectively, bringing strong problem-solving skills to the work place and advocacy for others. Committed to enhancing client experiences and contributing to team success.
Overview
2
2
years of professional experience
Work History
Cashier,
Dollar General Market
Junction City, WI
09.2024 - 05.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure safety and efficiency.
- Managed cash register operations, ensuring balanced cash drawers at shift end.
Package Handler
UPS
Stevens Point, WI
07.2024 - 08.2024
- Operated package sorting equipment to ensure efficient processing of shipments.
- Loaded and unloaded packages from delivery vehicles with precision and care.
- Collaborated with team members to meet daily shipping targets consistently.
Night Manager
ITZAPARTY!
Hyannis, MA
05.2024 - 06.2024
- Supervised night operations to ensure compliance with safety and quality standards.
- Managed inventory levels, coordinating supply orders for upcoming events.
- Trained and mentored staff on operational procedures and customer service skills.
- Implemented effective check-in processes to enhance guest experiences during events.
- Fostered positive work environment, leading by example and encouraging open communication among night staff.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
Cashier, Cleaner, Stocker
Ryan Amusements
South Yarmouth, MA
08.2023 - 04.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted with product inquiries and ensuring filled stocked.
- Maintained cleanliness and organization of checkout areas.
- Handled cash, credit, and gift card transactions accurately.
School Cleaner
St John Paul II
Hyannis, MA
06.2023 - 08.2023
- Performed routine cleaning tasks to maintain hygiene standards across classrooms and common areas.
- Operated industrial cleaning equipment to ensure efficient and effective cleaning processes.
- Assisted in inventory management of cleaning supplies, ensuring availability for daily operations.
- Collaborated with staff to address specific cleaning requests and maintain a conducive learning environment.
Industrial Cleaner
Mark's Carpet Cleaner
Mount Pleasant, UT
03.2023 - 05.2023
- Operated industrial cleaning equipment to maintain cleanliness and hygiene standards in various facilities.
- Applied appropriate cleaning solutions and techniques for diverse surfaces, ensuring effective stain removal.
- Followed safety protocols to handle hazardous materials and maintain a safe working environment.
- Assessed cleaning needs and developed efficient strategies to optimize workflow and productivity.
Education
Bachelor of Science - Political Science
Saint Norbert College
De Pere, WI05.2029
High School Diploma -
Pacelli Catholic High School
Stevens Point, WI05.2025
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Problem-solving
- Honest and dependable
- Upselling techniques
- Clear communication
- Multitasking and organization
- Cash drawer balancing
- Order taking
- Customer relations
- Customer service excellence
- Team collaboration
- Time management skills
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- I enjoy helping others and giving back to the community
- Reading
- Cooking
- Video Gaming
- I participate in a variety of outdoor recreational activities
- Playing Sports
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Graphic Design
- Gym Workouts
- Volunteering
Timeline
Cashier,
Dollar General Market
09.2024 - 05.2025
Package Handler
UPS
07.2024 - 08.2024
Night Manager
ITZAPARTY!
05.2024 - 06.2024
Cashier, Cleaner, Stocker
Ryan Amusements
08.2023 - 04.2024
School Cleaner
St John Paul II
06.2023 - 08.2023
Industrial Cleaner
Mark's Carpet Cleaner
03.2023 - 05.2023
Bachelor of Science - Political Science
Saint Norbert College
High School Diploma -
Pacelli Catholic High School