Rodrigo Caballero
Houston,TX
Summary
Logistics Manager with a proven track record at Direct to Consignee, excelling in operational management and team collaboration. Enhanced on-time delivery rates through strategic route optimization and effective mentoring. Committed to continuous improvement and customer satisfaction, ensuring compliance with safety regulations and industry standards.
Hardworking Associate focused on maximizing team efficiency and customer service by retrieving, stocking, and moving merchandise. Knowledgeable about customer service standards and sales processes.
Offering blend of interpersonal skills and willingness to learn and grow within customer service leadership role. Delivers solid understanding of customer service principles and effective communication techniques.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Logistics Manager
Direct to Consignee
12.2020 - 04.2026
- Managed logistics operations ensuring timely delivery and accuracy of shipments.
- Coordinated with suppliers to streamline inventory processes and reduce costs.
- Analyzed transportation routes to enhance efficiency and minimize delays.
- Supervised team members, providing training on best practices in logistics management.
- Monitored compliance with safety regulations and industry standards across all operations.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Assistant Manager
First Cash Pawn
12.2014 - 12.2020
- Assisted in daily operations, ensuring compliance with company policies and procedures.
- Trained staff on inventory management systems to improve accuracy and efficiency.
- Monitored sales performance, providing insights to enhance customer engagement strategies.
- Resolved customer inquiries and issues, contributing to a positive shopping experience.
- Collaborated with management to develop promotional campaigns that increased foot traffic.
- Conducted regular audits of merchandise and cash handling processes for accuracy.
- Implemented process improvements that streamlined workflows and enhanced team productivity.
- Led team meetings, fostering communication and collaboration among staff members.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Cypress Creek High School
Houston, TX07-2011
Skills
- Operational management
- Team management
- Shipping and receiving operations
- Logistics management
- Work delegation
- Mentoring and training
- Continuous improvement
- Team collaboration
- Decision-making
- Customer relationship management
Certification
Texas Alcoholic Beverage Commission Certification
Languages
Spanish
Native or Bilingual
Timeline
Logistics Manager
Direct to Consignee
12.2020 - 04.2026
Assistant Manager
First Cash Pawn
12.2014 - 12.2020
High School Diploma -
Cypress Creek High School