Summary
Overview
Work History
Education
Skills
Languages
Timeline
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RODRIGO CANTILLO VELASQUEZ

Penns Grove,NJ

Summary

Motivated and forward-thinking professional with a strong interest in real estate, property management, and community development. Known for a strong work ethic, willingness to learn, and ability to take initiative. Seeking to grow within a dynamic organization while gaining the experience needed to build a long-term investment portfolio and contribute meaningfully to community growth.

Overview

8
8
years of professional experience

Work History

Industrial Flooring Installer

GA Flooring
Highland Park, NJ
01.2018 - Current
  • Consulted with clients and contractors to assess project needs, ensuring clear communication and alignment with safety and regulatory standards.
  • Prepared job sites and materials with precision, showcasing strong organizational and time management skills.
  • Followed detailed specifications and adhered to strict industry safety protocols, demonstrating reliability and compliance with procedures.
  • Managed multiple job sites and deadlines, consistently meeting client expectations under pressure.
  • Worked closely with teams and clients, developing interpersonal skills and a solution-oriented approach to resolving issues on-site.
  • Maintained accurate records of project progress, materials, and client feedback — a habit of thorough documentation and professionalism.

Hospitality Specialist

Spanish Tavern
Mountainside, NJ
08.2024 - 05.2025
  • Resolved guest complaints swiftly to maintain high satisfaction levels.
  • Verified order accuracy prior to service to enhance customer experience.
  • Ensured courteous and efficient service for each guest.
  • Delivered exceptional customer service to uphold company reputation.
  • Processed monetary transactions accurately, adhering to cash handling procedures.
  • Supervised staff training in customer service, food safety, and handling protocols.

Manager

Noah Osteria
Elizabeth, USA
05.2019 - 07.2024
  • Utilized analytical and problem-solving skills to resolve operational challenges.
  • Assigned, prioritized, and delegated tasks to enhance team productivity.
  • Mentored and trained new employees on company policies and procedures.
  • Analyzed customer feedback to develop strategies for service enhancement.
  • Implemented cost-effective inventory management methods to optimize resources.
  • Maintained high customer service standards by swiftly addressing complaints.
  • Fostered strong team leadership through effective communication and conflict resolution.
  • Enhanced employee training programs to improve performance and brand knowledge.

Education

Associate’s - Business Management

Union County College
Cranford, NJ

Skills

  • Customer Service & Client Relationship Building
  • Bilingual Communication (English & Spanish)
  • Sales Techniques & Upselling Strategies
  • Problem Solving & Conflict Resolution
  • Verbal & Written Communication
  • Goal-Oriented & Self-Motivated
  • Time Management & Task Prioritization
  • Team Collaboration & Leadership
  • Fast Learner with Adaptability to New Tools
  • Business Operations & Process Efficiency

Languages

Spanish, Native

Timeline

Hospitality Specialist

Spanish Tavern
08.2024 - 05.2025

Manager

Noah Osteria
05.2019 - 07.2024

Industrial Flooring Installer

GA Flooring
01.2018 - Current

Associate’s - Business Management

Union County College

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