Rodrigo N. DaSilva
Retail Banking Professional
East Providence
Summary
Strategic and inclusive financial services leader with 9 years of experience in retail banking, including over 6 years in branch management. Proven track record of driving performance, developing high-impact teams, and delivering measurable growth. Committed to fostering an inclusive and results-driven workplace where employees feel supported and empowered to exceed expectations. Seeking a leadership role within a mission-focused bank or credit union dedicated to community impact and operational excellence.
Overview
9
9
years of professional experience
Work History
Officer, Branch Manager
Washington Trust
02.2023 - Current
- Lead the East Providence branch with full accountability for deposit growth, operational performance, and customer experience.
- Leverage strategic planning, team leadership, and cross-functional collaboration to drive business results and strengthen the bank’s presence in the local market.
- Drive branch deposit growth by executing targeted business development strategies, cultivating community partnerships, and deepening client relationships.
- Strengthen customer retention through proactive relationship management and a commitment to high-touch service delivery.
- Champion community engagement by organizing and leading financial literacy initiatives that enhance brand visibility and trust.
- Lead, coach, and develop a high-performing team by fostering a culture of accountability, collaboration, and continuous learning.
- Collaborate with internal partners across Retail, Lending, and Wealth divisions to deliver integrated financial solutions and ensure a seamless client experience.
Assistant Branch Manager
Washington Trust
09.2019 - 02.2023
- Stepped into the first leadership role with a strong focus on employee development, team support, and long-term career growth.
- Actively mentored by a senior manager, which shaped a people-first leadership approach centered on empowering staff and fostering internal talent.
- Prioritized staff development through individualized coaching, performance feedback, and mentorship, resulting in multiple internal promotions and career advancements.
- Served as a key leader in Washington Trust’s Career Development Program, identifying growth opportunities and guiding team members through their professional journeys.
- Built a collaborative team environment rooted in accountability, inclusivity, and continuous learning.
- Partnered with Commercial and Wealth Management teams to help employees understand cross-sell opportunities and contribute to broader business goals.
- Led operational oversight while engaging staff in compliance education and process improvement to promote ownership and confidence in branch operations.
- Encouraged employee participation in community events to boost team morale and reinforce the bank’s mission within the local area.
Universal Banker/Flex Banker
Washington Trust
07.2016 - 09.2019
- Delivered high-touch, personalized service by uncovering customer needs and recommending appropriate banking products and services to support financial goals.
- Opened new consumer and business accounts, originated consumer loans, and guided clients through the application process with a focus on trust and transparency.
- Drove small business development efforts through proactive outreach, targeted communications, and appointment setting to grow the branch’s business portfolio.
- Maintained strong operational accuracy in daily teller transactions and supported compliance through audit readiness and adherence to internal controls.
Community Service
- Haus of Codec, Treasurer & Finance Audit Chair, 01/24 - Present
Elected to lead the Finance Committee for this nonprofit focused on ending homelessness among transition-aged youth., Oversee budgeting, financial audits, and reporting to ensure fiscal integrity and transparency., Partner with executive leadership to drive strategic planning and secure grant funding.
- Good Neighbors RI, Finance Team Member, 01/23 - Present
Contribute financial oversight and support to a community pantry focused on ending food insecurity in East Providence., Collaborate on budgeting and fundraising initiatives to sustain and expand service delivery to residents in need.
- RhodeWay Financial, Advisory Member, 01/23 - Present
Provide strategic input and financial guidance to a nonprofit offering financial literacy and economic empowerment programs to low-income residents., Advocate for equitable access to financial tools and education across Rhode Island communities.
Timeline
Officer, Branch Manager
Washington Trust
02.2023 - Current
Assistant Branch Manager
Washington Trust
09.2019 - 02.2023
Universal Banker/Flex Banker
Washington Trust
07.2016 - 09.2019
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