Rodrigo Gomez
Colorado Springs,CO
Summary
Reliable driver with Class A commercial driver's license and one year of safe and customer-focused delivery of countless products in various truck types. Tireless, mechanically-savvy road-warrior with proven history of meeting any trucking challenge. Resourceful, steady and patient, with practiced success at getting products to destinations intact and on time.
Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
Work History
Class A CDL Truck Driver
McLane Company
Colorado Springs, CO
08.2022 - Current
- Performed pre- and post-trip vehicle inspections using knowledge of safe and effective loading and handling procedures in coordination with company checklist.
- Navigated and planned each route with up-to-date GPS support, accounting for weather or construction issues, to prevent costly and avoidable delays.
- Maneuvered equipment expertly and safely in areas with obstacles and limited space without injury or damage to equipment or products.
- Delivered and unloaded products at designated location at customer site using tractor-trailers, ramps, lift gates, pallet jacks and load bars.
- Communicated Immediately with manager regarding accidents involving equipment damage or on-the-job injuries and completed proper forms promptly.
- Reviewed paperwork for completeness and accuracy, checked orders for correct number of boxes and corrected addresses and support documentation.
- Completed time cards, entered trip data into on-board computer, completed paper logs and maintained schedule of deliveries per dispatch instructions.
- Verified customer orders arrived on time and in top-quality condition, corresponded precisely to initial order and met with complete customer satisfaction.
- Addressed and resolved customer concerns, problems and questions professionally and courteously and developed positive long-range working relationships with repeat customers.
- Made and broke up sets of trailers by using and handling converter gear, inspected truck equipment such as tires, lights, brakes, gas, oil and water and performed minor repairs.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
- Logged driving hours and fuel usage data on time to keep reports current.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Hooked and unhooked trailers from tractor and converter dollies.
- Loaded, balanced and secured product to safely transport goods.
- Read and interpreted maps to determine vehicle routes.
- Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Retained valid proof of insurance and registration in vehicles.
- Delivered customer orders to homes and places of business within established time frames.
- Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Used ropes and blocks to safely secure cargo for transport.
Kitchen Manager
Point of the Pines Garden Assisted Living
Colorado Springs, CO
08.2018 - 07.2022
- Trained employees on cooking techniques, safety standards and performance strategies.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Utilized various preparation and cooking methods to create menu items in accordance with recipes.
- Planned kitchen staff schedules to maximize coverage and encourage collaboration.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Maintained budgeted food costs using tools within inventory management system.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Received, organized and rotated paper goods and food ingredients.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
- Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
- Used learning tools and programs to develop and maintain knowledge of food products, promotions and sales functions.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Inspected dining and serving areas for cleanliness and proper setup.
- Resolved problems or concerns to satisfaction of involved parties.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Explained goals and expectations required of trainees.
- Coached staff on strategies to enhance performance and improve customer relations.
Food Court Manager
AAFES Misawa AFB Japan
Misawa AFB , Japan
07.2014 - 07.2018
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Optimized profits by controlling food, beverage and labor costs.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Managed accounts payable, accounts receivable and payroll.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Created detailed reports on weekly and monthly revenues and expenses.
- Updated computer systems with new pricing and daily food specials.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Oversaw food preparation, production and presentation according to quality standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Assisted staff by serving food and beverages or bussing tables.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Inspected dining and serving areas for cleanliness and proper setup.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Coached staff on strategies to enhance performance and improve customer relations.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Distributed food to service staff for prompt delivery to customers.
General Manager
Applebees / Applegold
Little Rock, AR
07.2012 - 07.2014
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Tracked monthly sales to generate reports for business development planning.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Guided management and supervisory staff to promote smooth operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Led employee evaluations with constructive feedback to boost performance.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Designed sales and service strategies to improve revenue and retention.
- Developed service and sales strategies to improve retention and revenue.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Education
Associate of Arts - Culinary Arts
Guam Community College
Mangilao, GU06.2001
Skills
- Clean MVR
- Refrigerated
- Cargo handling
- Serv Safe Certified
- CPR and First Aid Certified
- QMAP Colorado State Certified
Timeline
Class A CDL Truck Driver
McLane Company
08.2022 - Current
Kitchen Manager
Point of the Pines Garden Assisted Living
08.2018 - 07.2022
Food Court Manager
AAFES Misawa AFB Japan
07.2014 - 07.2018
General Manager
Applebees / Applegold
07.2012 - 07.2014
Associate of Arts - Culinary Arts
Guam Community College