Rodrigo Luna
Albuquerque,United States
Summary
Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures. Corporate Travel Consultant with laser-like focus on marketing and providing customer satisfaction. Exceptional scheduler with expertise in time management. Career success in travel and hospitality for private, global and corporate customers. Independent Travel Agent offering more than [Number] years of industry experience. Terrific communicator with base of wealthy, loyal clientele. Consistently delivers best client experiences resulting in repeat business and market expansion. Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.
Overview
4
4
years of professional experience
Work History
Travel Consultant
Evolution Enterprises
05.2024 - Current
- Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
- Streamlined booking processes for increased efficiency and reduced client wait times.
- Negotiated with vendors to secure competitive rates, resulting in cost-effective travel options for clients.
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized group tours, ensuring a seamless experience from start to finish for all participants.
Warehouse Worker
Amazon
01.2022 - 04.2024
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Collaborated with team members to complete complex projects on schedule and within budget constraints.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Aided in reducing overall expenses through the implementation of cost-saving measures in material handling processes.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
Fast Food Worker
Papa John's Pizza
11.2020 - 12.2021
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
Fast Food Worker
Little Caesars Pizza
02.2020 - 10.2020
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
- Reduced waste by monitoring food portion sizes and properly storing leftover ingredients for future use.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
Education
No Degree - Fine Arts
University of New Mexico
AlbuquerqueHigh School Diploma -
Cibola High School
Albuquerque, NM05.2021
Skills
- Travel Arrangements
- Travel insurance
- Hotel Accommodations
- Regulations and compliance
- Documentation preparation
- Company guidelines and procedures
- Special needs travelers
- Travel research
- Global destinations
- Cultural Sensitivity
- Team Oversight
- Active Listening
- Client Records
- Critical Thinking
- Quality Management
- Customer Retention
Languages
Spanish
Native or Bilingual
Timeline
Travel Consultant
Evolution Enterprises
05.2024 - Current
Warehouse Worker
Amazon
01.2022 - 04.2024
Fast Food Worker
Papa John's Pizza
11.2020 - 12.2021
Fast Food Worker
Little Caesars Pizza
02.2020 - 10.2020
No Degree - Fine Arts
University of New Mexico
High School Diploma -
Cibola High School
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