Rodrigo Marin Betancur
New York
Summary
Dynamic professional with extensive experience in security and customer service, notably at Ever BRIGHT. Proven ability in incident reporting and emergency response, enhancing safety protocols. Skilled in team management and communication, fostering positive relationships to ensure exceptional service quality. Committed to maintaining a secure and welcoming environment for all.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Security Guard
Ever BRIGHT
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols, identifying and reporting potential hazards.
- Responded promptly to alarms and emergencies, coordinating with local authorities as needed.
- Maintained accurate logs of daily activities, incidents, and observations for review.
- Assisted in training new security staff on protocols and emergency procedures.
- Implemented access control measures to regulate entry and exit points effectively.
- Provided excellent customer service by assisting visitors and addressing inquiries professionally.
- Collaborated with team members to enhance security procedures and improve response times.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Restaurant Waiter
Catering Services Ana
11.2024 - Current
- Provided attentive service and support to enhance guest dining experiences.
- Assisted in menu presentations and informed guests about daily specials.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to uphold standards.
- Adapted quickly to changing situations and customer needs during peak hours.
- Fostered positive relationships with customers to encourage repeat business.
- Supported team members in training new hires on restaurant procedures.
- Maintained clean and organized dining areas for optimal guest experience.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Logistics Supervisor
CookUnity
11.2024 - 04.2025
- Monitored inventory levels, ensuring accurate stock counts and timely replenishment.
- Implemented safety protocols, enhancing workplace compliance and reducing incidents.
- Trained staff on logistics software, improving operational efficiency and system usage.
Education
-2 - Financial Analysis
Technology Institute Metropolitan
11.2012
Skills
- Verbal and written communication
- Customer service
- Order taking
- Cleanliness
- Service quality
- Problem-solving
- Team management
- Inventory monitoring
- Meal delivery
- Sanitation and safety
- Hospitality and accommodation
- Incident reporting
- Security guard license
- General security
- CCTV monitoring
- Emergency response
- Access control
- Patrol operations
- FLUENT IN LANGUAGE
Certification
International AUDITOR ISO - BASCH
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Restaurant Waiter
Catering Services Ana
11.2024 - Current
Logistics Supervisor
CookUnity
11.2024 - 04.2025
Security Guard
Ever BRIGHT
-2 - Financial Analysis
Technology Institute Metropolitan