Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rodrigo Martinez

Pearland,TX

Summary

Innovative and goal-oriented Worker strongly committed to self-professional grow. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through Dedication and Learning.

Overview

2
2
years of professional experience

Work History

Cashier/Server Shift Leader

Killens Barbecue
10.2022 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Lifted up to 90-145 pounds at once

Customer Service Representative

Domino's Pizza
12.2021 - 06.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Pearland High School
Pearland, TX
06.2023

Skills

  • Customer Service
  • Cash Handling
  • Drawer Balancing
  • Product Restocking
  • Inventory Control
  • Money Handling
  • Staff Mentoring
  • Issue Resolution
  • Daily Reporting
  • Inventory Management
  • Time Management Skills
  • Proficient in Excel, Word and Powerpoint

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier/Server Shift Leader

Killens Barbecue
10.2022 - 11.2023

Customer Service Representative

Domino's Pizza
12.2021 - 06.2022

High School Diploma -

Pearland High School

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Rodrigo Martinez