Rodrigo Perez

Customer Service Associate

• Assisted customers with setting up and managing membership accounts
• Promoted and sold car wash packages and monthly memberships
• Provided excellent customer service and resolved customer concerns
• Operated POS system and handled cash and card transactions accurately
• Responded to equipment malfunctions, including manually operating entry/exit gates when the system was down
• Performed basic troubleshooting to maintain smooth daily operations
• Worked efficiently in a fast-paced, team-oriented environment

• Applied taping and finishing techniques to achieve smooth drywall surfaces.
• Operated power tools and hand tools for precise drywall installation.
• Ensured adherence to safety protocols while performing tasks on-site.
• Collaborated with team members to complete projects within deadlines.
• Maintained clean and organized work areas to enhance efficiency and safety.
• Resolved issues related to drywall finishes, improving overall project outcomes.

Grand Rapids Community College – Grand Rapids, MI
Bachelor of Business Administration (In Progress)

Coursework includes business management, finance, marketing, and entrepreneurship. Developing strong skills in leadership, problem-solving, organization, and communication that apply to both technical and business environments.