RODRIGO POZO
Delran
Summary
Motivated and versatile professional with a Bachelor’s degree in Computer Information Systems, offering a strong foundation in IT, programming, and data management. Skilled in developing, implementing, and optimizing technical solutions to drive organizational efficiency. Proficient in troubleshooting, software development, and IT support, with a proven ability to work collaboratively and solve complex problems. Dedicated to staying current with emerging technologies and applying innovative solutions to meet diverse business needs.
Overview
5
5
years of professional experience
Work History
Web DeveIopment Intern
Assists in Building Web Applications
05.2024 - 08.2024
- Participated in code reviews, ensuring adherence to best practices and maintaining high-quality standards throughout projects.
- Conducted thorough testing on various devices and browsers, guaranteeing optimal performance across platforms.
- Contributed to mobile-responsive designs using CSS media queries, delivering a consistent experience across all devices.
- Enhanced user experience by developing responsive website layouts and implementing cross-browser compatibility.
Customer Service Representative (Part-Time)
Target
01.2020 - 01.2021
- Assisted customers with product navigation, creating a seamless shopping experience
- Trained new team members and consistently received positive feedback from management
- Used strong communication skills to support team coordination and resolve issues effectively
- Proactively identified and resolved operational challenges through critical thinking
Education
Bachelor of Technology - Computer Systems
New York City College of Technology, CUNY
Brooklyn, NY12-2024
Course - Power BI Data Analyst
Microsoft
New York, NY12-2024
Certificate - Information Security Basics
Texas A&M Engineering Extension Service
05-2022
Associate - Computer Information Systems
New York City College of Technology, CUNY
Brooklyn, NY12-2022
Skills
- Programming Languages: Python, C, Java, JavaFX, HTML/CSS, JavaScript, XML/XSL
- Database Management: MySQL, SQL Server, MongoDB
- Tools & Applications: Microsoft Office Suite, NetBeans, Eclipse, Oracle SQL Developer
- IT Skills: Troubleshooting, system configuration, security protocols, data migration
- Customer support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Web DeveIopment Intern
Assists in Building Web Applications
05.2024 - 08.2024
Customer Service Representative (Part-Time)
Target
01.2020 - 01.2021
Bachelor of Technology - Computer Systems
New York City College of Technology, CUNY
Course - Power BI Data Analyst
Microsoft
Certificate - Information Security Basics
Texas A&M Engineering Extension Service
Associate - Computer Information Systems
New York City College of Technology, CUNY
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