Summary
Overview
Work History
Education
Skills
Languages
Community Service
References
Languages
Timeline
Generic

Rodrigo Rodriguez

Saint George,Utah

Summary

Motivated candidate experienced in the restaurant industry. Proven ability to provide outstanding customer service, build relationships with customers, and foster a positive work environment. Possesses excellent communication skills and the ability to work seamlessly with other team members to ensure that all tasks are completed to the highest standard. Committed to providing a superior customer experience through a combination of prompt service and a friendly attitude. Reliable individual with experience in providing exceptional customer service in fast-paced retail environments. Skilled in taking orders, preparing food, and operating cash registers. Proven track record of maintaining high standards of customer service during high-volume, fast-paced operations. Committed to delivering a positive customer experience and ensuring customer satisfaction. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success. Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Punctual Parking Lot Attendant with extensive knowledge of valet services and excellent spatial awareness. Dedicated to maintaining clean and professional parking area with talent for providing fantastic customer service. Demonstrated strengths in vehicle servicing and payment collection. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

2
2
years of professional experience

Work History

Lot Attendant

Home Depot
Saint George, UT
11.2023 - Current
  • Maintained cleanliness, neatness and organization of customer areas.
  • Ensured that all vehicles were parked in designated areas according to size and type.
  • Maintained cleanliness of the lot, including sweeping, trash removal, pressure washing and painting.
  • Provided excellent customer service by responding quickly to requests and addressing complaints in an efficient manner.
  • Greeted customers and provided assistance to ensure a smooth check-in process.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Resolved customer issues to maintain high standards of customer satisfaction.
  • Cleaned parking lot regularly by removing trash and cleaning up spills.
  • Adhered strictly to company policies and procedures while performing duties onsite.

CREW MEMBER

Wendy's
Saint George, Utah
09.2022 - Current
  • Placed orders into POS systems and handled cash and credit transactions
  • Handled customer complaints in a professional and courteous manner
  • Followed all safety and security procedures to reduce risks
  • Operated kitchen equipment safely according to standard operating procedures
  • Coordinated with other crew members to complete assigned tasks quickly and effectively
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction
  • Addressed customer complaints by remaking dishes and administering refunds
  • Demonstrated excellent communication skills when dealing with customer inquiries and complaints
  • Utilized problem-solving skills when resolving conflicts among team members or customers
  • Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns
  • Prepared food items following established recipes and safety guidelines
  • Recommended menu items according to customer preferences and dietary restrictions
  • Maintained knowledge of store menus to advertise promotions and limited-time offers
  • Counted money in cash drawers and calculated customer tips after shifts
  • Provided customer feedback to management
  • Cross-trained in multiple positions within the store as needed
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
  • Memorized food and drink recipes to prepare orders with speed and accuracy
  • Trained new employees regarding company policies and food preparation procedures
  • Maintained an organized work area to ensure efficient operations.

Crew Member

Five Below
Saint George, Utah
10.2023 - 11.2023
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Stocked shelves with newly arrived products.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Provided customer service by answering questions about product location, price and availability.
  • Replenished items to maintain stock availability.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Participated in physical inventories of stock on hand periodically.
  • Inspected stock for damage or defects and reported issues to management.

CREW MEMBER

Culver's
Saint George, Utah
08.2022 - 09.2022
  • Handled customer complaints in a professional and courteous manner
  • Followed all safety and security procedures to reduce risks
  • Placed orders into POS systems and handled cash and credit transactions
  • Processed customer refunds and exchanges
  • Provided customer feedback to management
  • Completed all store opening and closing procedures
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
  • Conducted periodic audits of cash registers to ensure accuracy
  • Counted money in cash drawers and calculated customer tips after shifts
  • Maintained an organized work area to ensure efficient operations
  • Adhered to company policies and procedures while completing daily tasks.

Education

HIGH SCHOOL DIPLOMA -

Snow Canyon High School
05.2023

Skills

  • Product Promotion
  • Stocking And Replenishing
  • Time Management
  • Company Standards
  • Valid Driver's License
  • Cash Handling
  • Food Preparation And Safety
  • Verbal And Written Communication
  • Store Opening And Closing
  • Hospitality Service Expertise
  • Clear Communication
  • Taking Orders
  • Willingness To Learn
  • Interactive Communication Skills
  • Team Contribution
  • Crew Leadership
  • Health And Safety Compliance
  • Server Support
  • Dependable And Cooperative
  • Special Orders And Dietary Restrictions
  • Kitchen Safety Standards
  • Client Service
  • Problem-solving aptitude
  • Effective Communication
  • Team building
  • Reliability
  • Multitasking
  • Organizational Skills
  • Team Collaboration
  • Guest service
  • Analytical Thinking
  • Professionalism
  • Problem-solving abilities
  • Teamwork and Collaboration
  • Active Listening
  • Attention to Detail
  • Task Prioritization

Languages

  • Spanish
  • Bilingual

Community Service

MEMBER, Saint George, Utah, Latinos In Action, 09/2021, 05/2023

References

References available upon request

Languages

Spanish
Native/ Bilingual

Timeline

Lot Attendant

Home Depot
11.2023 - Current

Crew Member

Five Below
10.2023 - 11.2023

CREW MEMBER

Wendy's
09.2022 - Current

CREW MEMBER

Culver's
08.2022 - 09.2022

HIGH SCHOOL DIPLOMA -

Snow Canyon High School
Rodrigo Rodriguez