JackStack - (Host/Food Runner/Busser)
Tim
Kansas City, Missouri
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Documented reservations and communicated changes to guests.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.
