Rodrigo Romero
Lynbrook,NY
Summary
Accomplished Logistics Coordinator with a proven track record at Premier Assist, enhancing operational efficiency and customer satisfaction through expert logistics analysis and exceptional problem-solving abilities. Skilled in inventory control and client relations, consistently achieving and surpassing goals with dynamic decision-making and stress management skills.
Overview
5
5
years of professional experience
Work History
Logistics Coordinator
Premier Assist
366 PEARSALL Avenue NY
06.2022 - Current
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Operations Assistant
Achiezer
334 Central Avenue Ny
06.2022 - Current
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Collaborated with other departments to foster smooth operation of daily processes.
- Promptly addressed customer inquiries and complaints to foster swift resolution.
Supervisor
Kolsave
11 Lawrence Lane Ny
09.2019 - 06.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
Bachelor Of Liberal Arts -
Nassau Community College
Garden City, NYSkills
- Problem-Solving
- Decision-Making
- Logistics Analysis
- Customer Service
- Shipment Coordination
- Transportation Management
- Warehousing Processes
- Punctual and Dependable
- Client Relations
- Inventory Control
- Stress Management
Member of Lawrence Cedarhurst Fire Department
volunteer firefighter since February 2024
Timeline
Logistics Coordinator
Premier Assist
06.2022 - Current
Operations Assistant
Achiezer
06.2022 - Current
Supervisor
Kolsave
09.2019 - 06.2022
Bachelor Of Liberal Arts -
Nassau Community College