Rodrigo Soto
Fullerton,CA
Summary
Dedicated and motivated to build a successful career in a skilled trade. I am seeking an apprenticeship role that will allow me to apply my strong work ethic, problem-solving abilities, and eagerness to learn. I am committed to gaining hands-on experience, expanding my practical skills, and contributing to a team while continuously developing both my knowledge and attention to detail.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Customer Advocate Specialist
Byram Healthcare
05.2019 - Current
- Coordinated with healthcare professionals, including doctors, nurses, and hospital staff, to confirm supplies.
- Managed high-volume phone calls, faxes and email requests simultaneously in a fast-paced environment.
- Assisted in scheduling orders, making sure they are released and delivered in a timely manner.
- Provided exceptional customer service by addressing concerns, resolving concerns and de-escalating major issues.
- Educated customers about billing, payment processing and support policies and procedures.
Asbestos Abatement Specialist
Janus Corporation
06.2017 - 03.2018
- Conducted demolition and removal of ACMs from residential and commercial buildings, making sure of full compliance with local, state, and federal safety regulations
- Specialized in the removal of hazardous materials such as asbestos-laden popcorn ceilings, floor tiles, and other building components.
- Performed post-removal site assessments and cleanup to ensure all hazardous materials were properly disposed of.
- Knowledge of respirator fitment and have worked in PPE .
General Laborer
Self-Employed/Family Business
07.2009 - 08.2015
- Assisted in various general construction tasks.
- Developed foundational knowledge in construction processes.
- Assisted in the installation and removal of building components, such as drywall, insulation, and flooring
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Helped with erecting scaffolding and ladders.
Education
Some College (No Degree) - Kinesiology
Cerritos College
Norwalk, CAHigh School Diploma - General
LA Mirada
La Mirada, CA06.2009
Skills
- Bilingual Spanish
- Demolition/Labor
- Asbestos Removal
- Customer Service
- Account/Customer Management
- Maintenance and Repair
- Technical Troubleshooting
- Quality Assessment
- Compliance Monitoring
Certification
- Valid Driver's License, 2024
- Asbestos Supervisor, 2024
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Advocate Specialist
Byram Healthcare
05.2019 - Current
Asbestos Abatement Specialist
Janus Corporation
06.2017 - 03.2018
General Laborer
Self-Employed/Family Business
07.2009 - 08.2015
- Valid Driver's License, 2024
- Asbestos Supervisor, 2024
Some College (No Degree) - Kinesiology
Cerritos College
High School Diploma - General
LA Mirada
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