Rodrigo Torralba
Holland,MI
Summary
Dedicated shift lead with a strong background in training and team management. Expertise in beverage preparation and inventory management, focusing on teamwork and effective communication. Aiming to enhance operational success and customer satisfaction in future roles.
Overview
2
2
years of professional experience
Work History
Carpet Cleaner
Randy's Carpet Care
Holland, MI
05.2023 - 08.2023
- Operated advanced carpet cleaning equipment, ensuring effective stain removal and deep cleaning results.
- Assessed customers' carpet conditions to recommend appropriate cleaning methods and solutions.
- Cared for vehicle interiors, seats and flooring.
- Responded to calls from personnel to clean up spills and wet floors.
Barista Shift Lead
Biggby
Holland, MI
10.2021 - 05.2023
- Trained new baristas on beverage preparation
- Memorized ingredients and recipes for a wide variety of specialty drinks.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Served customers quickly and efficiently and created strategies to prevent delays.
Education
Bachelor of Science - Criminal Justice
Northern Michigan University
Marquette, MI12-2026
Associate of Science - Criminal Justice
Grand Rapids Community College
Grand Rapids, MI05-2024
Skills
- Friendly, positive attitude
- Teamwork
- Time management
- Decision-making
- Problem-solving with people
- Attention to detail
- Active listening
- Verbal communication
Languages
Spanish
Native or Bilingual
Interests
- Playing Sports
- Enjoy hobbies that combine physical activity with outdoor exploration
- Video Gaming
- Swimming
- Team Sports
- Drawing and Painting
- Music
- Road Trips
Timeline
Carpet Cleaner
Randy's Carpet Care
05.2023 - 08.2023
Barista Shift Lead
Biggby
10.2021 - 05.2023
Bachelor of Science - Criminal Justice
Northern Michigan University
Associate of Science - Criminal Justice
Grand Rapids Community College