Summary
Overview
Work History
Education
Skills
Art And Music
Timeline
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Rodrigo Eduardo Cano Cisneros

Travel Agent
Ecatepec De Morelos,Mexico

Summary

Experience sales agent applying exceptional customer service, conflict mediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level-headed strategies. Responsive and resilient team player with adaptable and resourceful mindset. Successful at addressing customer requests and concerns as well at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Creative customer care and dedicated to consistently surpassing service goals with unparalleled support for customer needs. Full experience in multitasking being able to manage both incoming and outgoing calls. Solid team player with outgoing positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Creative Graphic Designer with talent for developing unique custom artwork. Innovative approach to ideas and concept development.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Graphic Designer

Entrepreneur
01.2024 - Current
  • Met with customers to present Vacation Benefits and packages and collect information for adjustments.
  • Close a sales
  • Developed creative design for print materials, brochures, banners, and signs.
  • Completed final touches for projects such as images sizes and font selection.

Distributor

It Works
01.2022 - 12.2022
  • Produce Content for Social Media and Multi Market system and Help People get healthier and create a better lifestyle for themselves.
  • Assemble Meetings and Public Presentations in Different parts of Mexico
  • Team Work and leader of recruitments in charge of training new associates
  • Coordinated site timeline and crew activities with activities of other crews and projects. Maintained records of sales and customer information to support accuracy.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Maintained positive relationships with customers to promote continued business opportunities.

RCI

Travel Agent.
09.2020 - 08.2021
  • Organize travels from beginning to end, through booking tickets and accommodations, securing customers needs by providing different options to be able to achieve their vacation dream.
  • Identified issues, analyzed information and provided solutions to problems.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

I.C.E Internaional Vacation

Account Manager
06.2016 - 05.2020
  • Sell Time Share Benefits Such as points and vacations, making sure they received the best personalized client service satisfaction and ensuring their vacation were as they dream of.
  • Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
  • Collaborated with team members to achieve target results. Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
  • Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
  • Managed over 100 clients per day and increase sales .

Education

High School Diploma -

Granite School District
Utah Salt Lake City
01.2007 - 01.2012

Some College (No Degree) - Computer Graphics

Graphic Designee
CDMX
01.2019 - 11.2019

Skills

    PC and Mac Platforms

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Art And Music

I love to create new paintings with different types of tools, whether it is on canvas or on a mural  or on body art or anywhere and also i like to make music record and express my self through music and poetry 

Timeline

Graphic Designer

Entrepreneur
01.2024 - Current

Distributor

It Works
01.2022 - 12.2022

RCI

Travel Agent.
09.2020 - 08.2021

Some College (No Degree) - Computer Graphics

Graphic Designee
01.2019 - 11.2019

I.C.E Internaional Vacation

Account Manager
06.2016 - 05.2020

High School Diploma -

Granite School District
01.2007 - 01.2012
Rodrigo Eduardo Cano CisnerosTravel Agent