Rodrigo Iturri

• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
• Planned schedule for crop rotation, plantings, and harvest.
• Used skills to grow new plants from seeds, clippings, bulbs and clone-cubes.

• Assisted with inventory management by keeping track of supplies and notifying management when restocking was necessary.
• Collaborated with servers to ensure timely delivery of orders, reducing wait times for customers.
• Contributed to a positive team environment by assisting coworkers during busy periods when necessary.
• Upheld quality control measures by monitoring temperature logs and consistently checking food storage areas for compliance.
• Assisted chefs with plating dishes, ensuring a visually appealing presentation for guests.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
• Identified and resolved unauthorized, unsafe or ineffective practices.
• Assisted in the successful harvest of crops by operating various machinery and hand tools.
• Completed daily farm tasks according to established schedules, maintaining steady workflow and meeting deadlines.
• Collaborated with team members during planting season to ensure timely completion of seeding operations across all fields.

• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

• Maintained speed of service for food orders while minimizing errors and complaints.
• Garnished dishes and quickly delivered items to customers, minimizing wait times.
• Organized and replenished supplies at food stations to optimize team performance.

• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Learned how to make wide variety of mixed drinks.
• Provided attentive service and proactively assessed guest needs.

• Maintained speed of service for food orders while minimizing errors and complaints.
• Delivered correct food items to tables according to order documentation.
• Garnished dishes and quickly delivered items to customers, minimizing wait times.

• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Provided respectful and courteous bussing services while operating within active dining rooms.
• Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.

Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.

• Maintained speed of service for food orders while minimizing errors and complaints.
• Garnished dishes and quickly delivered items to customers, minimizing wait times.

• Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
• Provided respectful and courteous bussing services while operating within active dining rooms.

• Managed team productivity and workflow to exceed quality standards.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

• Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.

• Developed and maintained relationships with customers and suppliers through account development.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.