Rodrigo Lopez
Boyne Falls,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
10
10
years of professional experience
Work History
Housekeeping Attendant
Courtyard by Marriott
San Salvador
01.2022 - 04.2023
- Removed trash from rooms and replaced liners to wastebaskets.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Interacted pleasantly with clients and guests when performing daily duties.
- Furnished guests with clean linens and supplied rooms with toiletries.
- Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Informed supervisor when supplies were low.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
Housekeeper
Real Intercontinental
San Salvador
01.2021 - 12.2021
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Returned rooms to occupant-ready status to satisfy future guests.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Communicated with maintenance team on damages to repair.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Machine Operator
Mike Mike
San Salvadro
09.2019 - 11.2020
- Prepared machine for production processes by equipping with required tools and parts.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Verified production orders prior to starting set-up.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Operated forklift to place finished products on skids and transport to warehouse.
- Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
- Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
- Placed finished products on skids and wrapped and transported to warehouse with forklift.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
Machinist
Manth Brownell
San Salvador
02.2013 - 09.2019
- Operated hand tools, drill presses, riveting machines and tap burners to safely produce projects.
- Measured and marked dimensions and reference points to meet precise specifications.
- Measured, marked and indicated dimensions and reference points on materials.
- Followed written instructions to set up and operate manual equipment and computer-controlled production machines.
- Gauged and maintained tolerances on grinding diameters, depths, squareness and parallelism.
- Monitored and adjusted processes or equipment to improve quality and productivity.
- Monitored feed and speed of machines during machining process to report problems and required repairs.
- Dismantled and inspected components to complete necessary adjustments and repairs.
Education
High School Diploma -
10.2012
Skills
- Interior and Exterior Cleaning
- Quality Assurance Controls
- Trash Collection and Disposal
- Room and Public Space Cleaning
- Multitasking and Prioritizing
- Work Planning and Organization
- Polishing and Dusting
- Professional and Courteous
- Service Oriented
- Detail-Oriented
- Cart Stocking and Organization
- Inventory Control
- Verbal and Written Communication
- Service-Oriented
- Chemicals Handling
- Restroom Detailing
Timeline
Housekeeping Attendant - Courtyard by Marriott
01.2022 - 04.2023
Housekeeper - Real Intercontinental
01.2021 - 12.2021
Machine Operator - Mike Mike
09.2019 - 11.2020
Machinist - Manth Brownell
02.2013 - 09.2019
Genesis School - High School Diploma,