Strategic shop owner with several years of experience independently operating a shop. Deep understanding of financial management, marketing, sales, customer service, and networking. Talented in establishing performance goals for management and employees. Successful store owner skilled at leading profitable operations, managing employees and marketing business. Offers excellent business acumen and leadership abilities honed during progressive career. .
Overview
10
10
years of professional experience
Work History
Shop Owner
Butcher "Mas Pollos"
Buenos Aires, Capital Federal
04.2014 - Current
Provided excellent customer service to ensure customer satisfaction.
Performed regular maintenance checks on equipment used in the shop.
Analyzed financial statements to identify areas of improvement for cost savings.
Facilitated efficient communication between store employees and management.
Established policies regarding pricing, promotions, refunds, returns.
Assisted with product development to create new items for the store.
Trained and managed shop staff, including delegating tasks and scheduling shifts.
Researched industry trends to stay current on market changes.
Developed and implemented marketing strategies to increase sales.
Coordinated deliveries of goods from suppliers in a timely manner.
Ensured compliance with safety regulations in the shop environment.
Monitored financial objectives and prepared budgets according to projections.
Managed employee schedules and assigned tasks and responsibilities to employees.
Trained employees according to specifics of role and company values.
Trained, recruited, and selected shop employees.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Led startup and creation of operational procedures and workflow planning.
Education
Uade
Argentina
Skills
Financial management expertise
Business Operations
Health and Safety Regulations
Competitor Analysis
Sales strategy development
Customer service expertise
Employee Scheduling
Community Engagement
Customer service background
Background in financial management
Store maintenance
Local market understanding
Up-selling strategies
Staff hiring and training
Business Management
Marketing tactics
Labor Relations
Sales Leadership
Employee Development
Verbal and written communication
Project estimating
Financial Planning
Business marketing
Cash flow optimization
Strategic Planning
Business Administration
Business Planning
Affiliations
I like sports, play tennis and paddle
Spend time with my family, pets and be in contact with nature.